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Security alarm
Posted by MissSmith from Falkirk on 30/3/2012
DO NOT USE THIS COMPANY. We had 5 years of hell - poor service and rude, incompetent staff - but when we tried to cancel at the end of the contract they threatened and harassed us.
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Appalling customer service
Posted by simon_r from Edinburgh on 17/10/2011
Horrendous customer service. Castle Security go out of their way to be difficult. They told me that "most of our customers have to take a day off work for our appointments"!!!
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Alarm system maintenance contract
Posted by Harbard from Edinburgh on 13/11/2010
Hard to contact, difficult to deal with and very poor value for money.
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Alarm system maintenance & monitoring
Posted by emjohnson100 from Edinburgh on 2/9/2010
Extremely difficult to deal with.
