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    in visitor on business -

    i have been using ac all week whilst on business in southend. each time they have been punctual, polite, efficient and friendly...until tonight. on reaching our destination i accidentally dropped a pound on the floor of the car but couldn't find it. the driver charged me for the few moments i took trying to find it, 40p. he said i was wasting his time and making him late. i got out of the car having paid, knowing he'd find the £ later, and saying how stressful this was. he gave me the finger as he drove away. one driver spoiled the great work of all the rest i'd met whilst working at the theatre all week. sad.

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