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    in westcliff on sea -

    i am completed to write this review as this is probably 4th time that i have ordered taxi to collect me from the chalkwell station and taxi driver has just collected anyone who happened to be there before i had a chance to get out from the train and to the taxi rank. i have asked lady operator to please make sure that driver waits for me bearing in mind my previous experience , especially as they hold destination address and my name. despite this same happened yet again. it is absolutely outrageous that the taxi drivers do not take into consideration safety of he people booking the journey or even bother to take appropriate information from the person getting into their cab as to where they are going, it is immediately obvious that the destination is not the same as the booking if they actually cared at all which they obviously do not. shameful! i miss uber in my area, polite drivers, clean cars and never felt stranded late at night with them. local council should take note.

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