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    in stratford -

    booked cab at 10 am for 11.30 am to go up the road to vet with small cat in a cat carrier (which i said i had when calling) - at 11.30 no cab. i called back, man on the phone tells me he is trying to find someone who would take a cat. i pointed out i needed the cab at 11.30 as per booking. he then shouts at me: “who am i talking to!??” well to him obviously, hed just let me down! he then slammed the phone down! he should have let me know if there was a problem, instead he just let me down and was very rude on the phone rather than professional! i also advised the vets who had kindly me their number so they are now aware

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