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    in stoke-on-trent -

    the most expensive taxis who are often late but will greedily charge me extra for being 5 minutes late. this is a family company who employs some drivers who dont know their way to stoke train station , dont know how to use satnav , who will take me on longer routes and charge more , who do not turn up even during peak hours , and some are sleazy , touch my hands when i get my luggage out , call me baby , or keep texting me asking for a date, who dont help me when i have heavy groceries , who end up somewhere else because the operators give them incorrect directions . they are a disgrace to the public , and to regular customers . no point complaining about inefficiencies because family members work in there.

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