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    in banbury -

    very poor service and hidden charges. arranged for an airport pick up and agreed a price over the phone of £55. we booked due to our flight being delayed by 12 hours. when we turned out phone off in lanzarote airport as the aircraft doors were shut our eta to birmingham was 3.30am. therefore a pick up at 4am at birmingham airport seemed to work fine. unfortunately we were then delayed on the run way and didn't actually get to the driver until 4.30am. we didn't realise there was any issue at this point. until we got home and were asked for another £20 in waiting time and car parking charges at birmingham airport. we were never warned about these charges and other taxi firms do not charge this locally! do no use cherwell cars.

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