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    in wolverhampton -

    i pre booked and pre paid for a taxi in the early hours of a sunday morning. after waiting ten minutes after the original booking time i rang 247 to be told it was 5 minutes away which was a lie. i rang again after another 15 minutes to be told they were just very busy but it would be 5 minutes. maybe at 247 they have different concepts of 5 minutes to the rest of us. i dont expect to be told how busy they are when they offer a pre paid service for a booking time. they should be on time or at least close. 50 minutes late is totally unnacceptable. i put in an official complaint yet have had numerous lies that the staff arent in to deal with it. a partial refund would of sufficed and i probably would of used them again however now i will never use them again and advise everyone else to avoid them if you want your taxi to be on time and honest with you.

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