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    in pett, east sussex -

    the website of this company states "as your local apc partner, we'll be your point of contact for everything, working closely with you on all your delivery needs. let us know how we can help! every one of our depots is committed to building ongoing working relationships with its customers.” however, when apc delivered my "overnight" package to wilson's to enable them to deliver it to me, this "sameday" courier company took a further five days to deliver it! on three consecutive days they ignored my enquiries about its whereabouts and on the fourth day they sent an unapologetic email full of flimsy excuses about me living at the end of their route and the van breaking down. when i pointed out the lack of apology i received another message telling me that it could have been delivered sooner but since i had been so rude, they were not going to and they were not going to apologise. terrible service. i could have walked to maidstone to collect my package more quickly than they delivered

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