• 1

    Cwmbran Cars

  • 01633 874874

    01633 874874

  • 106 Springvale Industrial Estate Cwmbran NP445BG
10 10 3
Reviews

Overall rating from 10 customers

(This overall rating will include your review soon)
  • 1 Report review »
    in Cwmbran -

    would it be easier to change the order of pick ups again? I angrily told her that I dont care who they pick up first but will they be there in 2 minutes time as the time we booked- yes hes on his way!! I then called my friend and the driver was not there until 8 minutes after our booking time! The taxi ride was slow and the driver took a longer mileage route to our venue making us cutting it extremely fine for the wedding we were attending!!!

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Cwmbran -

    came so I called them 1 hour later to be told they couldnt get through to the driver and that the price would change but wouldnt be “extortionately more” and to call her back in 15minutes. When she called me back (30minutes before our pick up time) she told me that the price would now be £160 and kept repeating that there was nothing that could be done about the price whatsoever and that the drivers are self employed. I contested and argued the fact that this is their fault, they never expressed that they didnt know the venue and just assumed it was somewhere else, only because of me confirming did they ask about the location, the price was double and extortionate snd that they had given us no choice in the matter and this was only 25 minutes before pick up leaving us no time to arrange other transport. The woman then said that due to the location they will change the order of pick ups. Then 2 minutes before the first pick up was due she called me to say that actually would it be

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Cwmbran -

    Absolutely disgusted with Cwmbran Cars. Made a booking one week in advance for a three location pick up (6.5miles and 0.9miles apart) to a venue 16miles away and return that night. The booking was confirmed and a price of £80 given- quite steep I thought initially but it was to be split between three couples. That night a taxi driver called me about picking me up- they had dispatched someone one week early but when I called them on the Monday, they apologised and confirmed I still had the original booking. On the morning of the booking I called them to confirm our taxi for that day, the times and pick up points - at this point she asked me for the location again to only tell me that they didnt know where that was and just assumed this whole time it was somewhere in Newport when theyd already been given the address initially!! This was 2 hours before our journey was planned- she told me that the price would change and shed call me back within 30minutes. No phone call came so I called

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    in pontir -

    very polite on the phones and reasonable price

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Cwmbran -

    Phone operator was horrible! I made a simple mistake and when I rang to explain and apologise she was rude ,nasty and insulting ! . Her attitude was a disgrace. I understand the frustration, however I suffer with mental illnesses and the way she spoke to me could have very well lead to anything from a panic attack to a few days off work. I hope shes pleased with herself behaving like a bully towards a once valued customer! Never using cwmbran cars again ! Im absolutely gutted, appalled and disgusted.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    in Pontypool -

    I couldn't get a taxi in my local area so rang Cwmbran cars as a last ditched attempt. They were with me within ten minutes, very helpful and saved me a long walk home. I can say that they will in future be my first choice a cab company. Excellent service, excellent price and the driver was extremely friendly!!!

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    in Cwmbran -

    Absolutely faultless on time every time, if not, within a few minutes of the time. Superb service, don't use now as I have my own business. Thankyou Cwmbran Cars

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 4 Report review »
    in Cwmbran -

    Good service and prices and frendly drivers

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    in Pontypool -

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    -

    Excellent service on time, every time. Cheap too, saved me 10 a week on the taxi service i used to use. No more though, this is the one.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
More reviews

Write a review

  1. Choose your rating
  2. Reviews Policy
  3. Post your review
Your review has been submitted. Please note, it can take up to 15 minutes for your review to fully appear.
X
More businesses like this one...
Privacy Policy