Taxis in Sunderland, Tyne and Wear

Booked a taxi several hours in advance. Taxi did not arrive. After 10 minutes I called to find out what was happening. When the operator took my call someone in the background said "been and gone", this was repeted by the operator. We were waiting on the doorstep. This company is incompetent and dishonest. This has happend to my parents, Dart who they took over were reliable. After this experience I will not be using this company again. If I could give less than one star I would. Because of their incompetence we were late for our meeting.

Bent over backwards to fit me in on Christmas day even though they were so busy. My mam left a bottle of Baileys on the floor and they gladly took it back to her. Outstanding customer service. Highly recommend this company.

Booked a taxi and they did not turn up. Called them and they were rude.

Excellent service, booked 8 seater taxi for a family gathering in Sunderland. Great prices to and from location, on time and friendly driver.

Fares are extortionate and when booking a 7 seater no one made us aware it was a fixed fee of £60 from wessington way to Newcastle at 1pm in afternoon. It wouldve been cheaper to get 2 normal sized taxis and obviously we wouldnt have used if wed known. I was gutted my elderly parents arrived at a family birthday party £60 cash less in their wallet. DO NOT USE!!

Terrible service. Pre booked mini bus, driver arrived 25 minutes late. Did not turn up for return journey. Waited an hour before ordering Uber taxi. Would not recommend.

Great company driver was called mick I think lovely fella helped with the luggage and carried it all the way to the door while I got my kids ready Definitely book again

Hendon Taxis been here for years only small firm working hard for the local community always a smile not like some lovely staff office and drivers x

Never had any problems with them theyre always friendly and come faster than other taxi firms

I like how they like going thought red light and the green Man is on show on west wear at next the echo 24

SHITE TAXI RANK PICK AND CHOOSE WHEN THEY WANT TO DO JOBS AND SAY NOT EVEN 10 MINUTES AWAY IS TOO FAR THEY ARE ALSO RUDE AND HAVE SHITE CUSTOMER SERVICE!!! WONT HE RINGING AGAIN THERE LOSS!!!!!

Probably the worst taxi firm in Sunderland

Disgusting! Driver was talking on the phone whilst driving and his car was a mess

absolute rubbish of a company we were left stranded at Newcastle airport at 1 am after booking this bunch of idiots and confirming with them to pick us up. 8 times i rang them and no answer. we were told on our departure the call would be directed to the night driver and it never happened .It cost us £46 to get a airport taxi and their reason when i went in the next day was they had been confused about AM and PM and thought 12.55am as they had wrote on the booking was the afternoon,what a bunch of lowlifes this company is i am complaining to the licencing authority please do not use

Absolute disgrace sitting with my kids 8 years old exhausted after a family night in. Didnt turn up then accused me of not being outside waiting what a crock of s......Fuming will never use again women on phone needs a personality transplant. dont use !!!!!!!!!! No stars not even one!

Got told 1 hour, taxi turned up after 2 hrs 20 mins, following many calls to check up also! When taxi driver actually came, he couldn't care less!!

Terrible service! Was told our taxi would arrive in 10 minutes max. Waited half an hour them phoned up to be told that it was running late. 45 minutes later our taxi turned up, no apology and almost £13 for the pleasure, for a journey that should usually cost around £10. Not happy as we were waiting in the cold all this time. They should let you know and try to dispatch another taxi in these situations or at least take money off your fare!

Taxi to train station.

Taxi driver picked me and three friends up for our staff night out when the driver realised it was our staff party he offered to transfer us into the 'party bus' such a friendly, kind taxi driver thank you !!

Excellent service very friendly drivers not like other company's I've used in past would recommend

Allways one isn't there, book a 6 seater, get an 8 seater, how many vehicles are they supposed to run, fares are set by D.C.C., not by Adamson's taxis. Hope you got you're answer, proves you are so in the wrong.