• 1

    Aerial Force

  • 0800 022 3408

    0800 022 3408

  • Office 8-10 Bourne House 475 Godstone Road Whyteleafe CR30BL
Reviews

Overall rating from 43 customers

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  • 1 Report review »
    in Worcester -

    I booked an appointment with this company to fix my aerial. They didnt turn up, or call me to say they wouldnt be coming. I called 5 times and the person in the phone was useless, saying somebody would call me back. They never did, and nobody turned up at my house. I went to BT instead and they DID turn up. AVOID! THEY ARE TOTALLY UNPROFESSIONAL

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  • 1 Report review »
    in Brighton -

    We had a quote of £49 diagnostic check and if we needed a new ariel it would be £99. A great engineer came out looked around our flat looked at the ariel socket and said no its not working £49 pound if you want tv you need a new ariel £99 we was quoted by the call centre. The guy did the ariel and offered to put our tv on the wall for £50 instead of company price of £100 as we had our own bracket. The ariel turned out to cost £360 not £99 as quoted The signal was rubbish and unwatchable when he completed the work and told us ring them up in the morning and i will come back and see to it Friday morning i called and they said engineer would come out to look at it. 5.45 we gets a phone call yo say hes not coming today will be Saturday now. Saturday morning he turned up on time 8am and moved the ariel higher on to the roof and left. All weekend the signal has been worse than before he moved it and is basically unwatchable. I called this morning ( monday ) and complained

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  • 1 Report review »
    in Nottingham -

    Rip off Charge £ 244 quid for a cheap bracket Didn't even want to conceal wires for this price price .

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  • 1 Report review »
    in London -

    Total crooks...should be closed down. Nasty people.

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  • 1 Report review »
    in Devon -

    Didnt turn up same day. Late the following day. Appliance didnt work. Nasty man would leave. Did unnecessary “work”, which had no effect. No reply from company. They are not a member of ANY regulators. They wont reply to ombudsman. NOT recommended.

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  • 1 Report review »
    in UK -

    Extremely Bad. Only wanted a quote, but it was not made clear it would cost anything. Nasty salesman came round late (the following day, not when stated, and at least 45 minutes late). Went ahead with minimal “work” for around 5 minutes, without asking. Handed a quote and invoice on same paper AFTERWARDS (making whole transaction illegal). Wouldn't leave until paid, becoming aggressive. Did not inform customer of Cancellation of Contract rights, either verbally or written (second opinion received from another company-Action Aerials), making transaction ILLEGAL-AGAIN. No reply from company, after 4 weeks and repeated emails. They are not a member of the Ombudsman. They are not a member of Check-a-Trade. They are not a member of Resolver. They are not a “same day service”, despite what it says on the website. Different part fitted than stated on the invoice. Attenuator does not function very well. COMPANY NOT RECOMMENDED.

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  • 1 Report review »
    in north gloucestershire -

    Not often do I fall for a scam but I did this time. It was basic distraction tactics, as the day they arrived we were having a huge amount of furniture delivered, and so did not consider carefully as to what was being installed. My original request for a second aerial to run an upstairs TV (£85). I ended up not only paying for a new LNB, a booster and a sky+ tv box (to replace my old one) as well as an new aerial, but the eventual price demanded was £750. This included £350 for a £100 bottom of the range sky+ box. Totally ripped off. Got no joy when I insisted they take the box back (it kept freezing). It would have taken a court case to chase them down. AVOID THIS FIRM LIKE THE PLAGUE.

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  • 1 Report review »
    in Caversham -

    Avoid at all cost, I tried to place a review on Yell.com and Trustpilot removed this along with many others who have undoubtably had a nasty experience with Aerial Force. My review is fair and transparent. Aerial forced came to our school to investigate why a channel was not obtainable. The conversation over the phone was I would get a free estimate on the work needed. I explained I felt it would be the aerial mast needed repositioning. The engineer arrived and wanted £75 prior anything being done, oddly this was a conversation I had over the phone earlier but it was then offered this would not be required and that I would get the free estimate. Look I am happy to pay for investigation work and I have a local company coming today to do this now for £40!!!!. I wont be bullied though into paying £75 for someone to get out of his van and look. I expect more for my money and not these cowboys. Avoid avoid at all costs.

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  • 1 Report review »
    in Stourbridge -

    Shocking service. Do not use

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  • 1 Report review »
    in Witney -

    This is the worst company I have ever used. Do not use at any cost. They will charge you 155 for a new LNB that ony costs 10, and that you don't even need. AVOID!

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  • 5 Report review »
    in Guisborough -

    very good quality fitting and supply of aerials

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  • 4 Report review »
    in Aberdeen -

    Serviced my home satellite system, previously had a lot of problems with reception.

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  • 4 Report review »
    in Gosport -

    Called for a quote and got a price that i didn't agree upon, otherwise good service.

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  • 1 Report review »
    in Blackpool -

    Never turned up on time even after phoning to say they where on their way, they took 2 hours to arrive, Sky still not working three weeks later.

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  • 4 Report review »
    in Coventry -

    Sky hd set up was done very well and also the wll mounted tv's.

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  • 5 Report review »
    in Ramsgate -

    Set a wall mounted HD tv in home, did a good job still stuck to wall.

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  • 1 Report review »
    in Manchester -

    Absolutely terrible. I made an appointment for a visit, they never turned up. I then made another appointment for a visit and they still have not turned up despite promising to.

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  • 5 Report review »
    in Birmingham -

    Put almost every channel known to mankind in my home TV system. I love it.

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  • 4 Report review »
    in London -

    Efficient at wall mounted flat screen TV's. quick work.

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  • 4 Report review »
    in London -

    They give us perfect satisfaction and happiness. Really good service.

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  • 5 Report review »
    in Healing -

    good service very polite

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  • 5 Report review »
    in Grimsby -

    my mum was very pleased thank you

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  • 4 Report review »
    in Coventry -

    I requested a quote for their service and though it took it happened a bit late, the job was eventually done to good quality.

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  • 2 Report review »
    in Manningtree -

    when i rang up the guy that was on the other side was rude and did not care about making a sell

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  • 5 Report review »
    in Coalville -

    Super efficient and turned up within a few days. Freeview in 3 rooms with a perfect picture even when we didn't think it would work. Friendly installer, a pleasure to deal with them.

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  • 5 Report review »
    in London -

    Their engineers are skilled and did a great job.

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  • 5 Report review »
    in Bradford -

    Arrived 10 minutes late but I think thats fair, they did a great job fitting our new aerial and didn't charge much. The aerial works great and overall, I'm very pleased.

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  • 2 Report review »
    -

    Will never use this company again. Fitted an aerial that will only work in the winter and now want to charge me again to fix it.

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  • 5 Report review »
    in Darton -

    Fitted an aerial for me on my roof, did a really good job at an excellent price. Workers were friendly and experienced , recommended.

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  • 5 Report review »
    in Sidmouth -

    Brilliant service, efficient and friendly. I would use them again.

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  • 5 Report review »
    in Wetherby -

    Provided prompt help and estimate for undertaking work in the Harrogate area. Replacing a TV aerial for an OAP.

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  • 5 Report review »
    in Eastbourne -

    did a great job at a great price

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  • 1 Report review »
    in Reading -

    Failed to turn up at the agreed time, three times in a row. Overcharged enormously. Sabotaged our multiroom system, cut off and stole a connector.

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  • 1 Report review »
    in Reading -

    I had a very bad experience with Aerial Force in Reading. Beware.

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  • 5 Report review »
    -

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  • 2 Report review »
    in Williton -

    This company quoted one price to me on the phone and then another when they arrived at my house. I sent them away with a flea in their ear

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  • 5 Report review »
    in Ilford -

    Very good service, picture quality excellent and arrived in a timely manner. Prices are also competitive with other companies, and great for free sat and freeview

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  • 5 Report review »
    in Belvedere -

    Phoned to discuss whether or not I needed an upgrade aerial for my new Freeview hard drive box as it seemed to be freezeing. Was told to just check connections and problem solved for free!

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  • 5 Report review »
    in Torquay -

    Fast efficient service, recommended.

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  • 3 Report review »
    in Nottingham -

    Late. Work carried over for 2 days and the workmen did not communicate with me. When job eventually completed, quality was satisfactory.

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  • 2 Report review »
    in Nottingham -

    The standard of goods and quality of work was good, however completely overshadowed by the poor customer service. Communication poor, Workmen rude and late (twice)

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  • 4 Report review »
    in Nottingham -

    Recomended

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  • 4 Report review »
    in Shefford -

    Far from the cheapest but seem honest and with quality work.

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