• 1

    T O A Taxis

  • 0121 427 8888

    0121 427 8888

  • 100 Vivian Road Birmingham B170DJ
Reviews

Overall rating from 6 customers

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  • 1 Report review »
    in Birmingham -

    I hope the manager of this company looks into who he employs to answer the phones for his taxi service. Lady who answered the phone to me was rude! Obnoxious! and disrespectful! I ordered a taxi to take my disabled wheelchair bound mom whos 87 from this firm and when it didnt show I phoned and the Lady said “they had no taxis in the area” when I pointed out theyd agreed to take us and why we hadnt been informed I was met with abuse!! Ive heard from the care home that this Lady makes a habit of abusing customers. I find this disgusting behaviour knowing disabled, vulnerable people are relying on the service! The manager needs to look into this ASAP as sure hes losing a lot of business by employing this sad individual!

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  • 1 Report review »
    in N/A -

    Awful experience, booked weeks in advance. The taxi was late and when it finally arrived the driver was rude and the car couldn't fit all passengers. Unreliable - Avoid

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  • 1 Report review »
    in Solihull -

    AVOID I have pre booked TOA in the last year and had to cancel on both occasions for the same reason. Firstly I booked a taxi to transport me and my family to Birmingham Airport. I specifically used TOA as I have used them previously and the vechiles provide the space to enable families to have a pushchair with infants to travel. I booked this to collect us at 4am in Solihull with a flight time at 7am. It was booked the previous evening When the taxi failed to arrive i telephoned at 415am and was told that a driver hadn't taken the call and an estimate of pick up time wasn't available until a driver took the job which left us in limbo getting to the airport. Today a very similar incident occurred. A taxi I booked for 1pm didn't arrive despite a phone call and hour earlier. The same reason was given which resulted in us being late for a family meal we had to make alternative inconvenient arrangements. At no point was an apology given by the telephone operators and when ask

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  • 1 Report review »
    in Birmingham -

    Poor service on the day of travel and very poor customer service experience when complaint raised.

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  • 4 Report review »
    in Birmingham -

    Very polite and friendly but quite a bit more expensive than other companies in the area.

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  • 4 Report review »
    in Birmingham -

    I have used this service on a number of occasions. The taxis arrived very quickly after I called and were always very clean inside and the drivers were courteous.

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