• 1

    Dave Haden Upholstery

  • 01543 375437

    01543 375437

  • 59 High Street Walsall Wood Walsall WS99LR
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Overall rating from 1 customers

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  • 1 Report review »
    in Sutton Coldfield -

    I have no doubt about the quality of Mr Haden's work. That's why I was keen for him to do my car for me and why I waited so patiently for a year. My grumble is about his customer service. I first went to see him in June 2019. He gave me a quote with which I was happy. He told me to come back in a month to see if he could fit me in. I did and the response was the same. I called in the autumn - same thing. I went to see him in March 2020, we looked a fabrics, discussed logistics, he talked me into having the headlining done, we agreed a price and he said he call in 3 weeks. He didn't. I called him and he said the seat fabric supplier was closed for lockdown. (I didn't believe this.) Now lockdown is nearly over, I emailed for an update but got no reply after 3 days so I called. He said he hadn't phoned them yet. I said I'd been waiting a year now and couldn't keep hanging on. He put the phone down on me. If he didnt want the work, why didnt he just say a year ago?

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