Hairdressers in Hitchin, Hertfordshire

I came into your salon last for my daughter to have her hair cut, I mentioned on the phone she was 9 and needed a trim. I was told it would be £12. When we arrived Amie told me she would need a shampoo and that would be a lot more. I couldn't believe what I was hearing, she went to ask the manager/owner who was in the middle of someone else's hair. She didn't even get to ask as she had heard,I just heard an abrupt no! I stated that I called up and made the appointment nobody had asked the length of my daughters hair nor does it mention in their pricelist. She replied with full attitude was that maybe i should of mentioned that when calling,ha Shocking! When I asked for her name she gave me the filthiest look and rudely said she was the owner. I now know this was Tracie Franklin. I do wonder if she's proud of her shocking un professional behaviour in front of my 9 year old Daughter who was nearly reduced to tears. Looking back I think we had a lucky escape, it could of been a whole lot

Probably the worst haircut ever; uneven, chopped rather than cut. Will never, ever, return

Talents is an excellent salon. The staff are always so lovely. There is a professional atmosphere but it's welcoming and warm at the same time. I wouldn't go anywhere else!

Friendly, professional staff. Lovely atmosphere. A superb cut and colour that made me feel like a model. What a fantastic salon. Thoroughly recommended for all ages, male and female alike.

Haircut was ok but not an overall enjoyable experience when having my hair washed in freezing called water! Was left shivering afterwards and now have a cold. Not what you would expect from a professional hair salon! Was told they'd run out of hot water as they had been particularly 'busy' that day. Thought that excuse was very poor. Have been to much busier salons and have never had my hair washed with cold water before! They didn't even seem that bothered or horrified at the thought of how unprofessional that is. I asked for a discount when it came to paying and was flat out refused saying it was just bad luck that I'd come at a time when the water was cold! Was left wondering, am I overreacting? But I honestly don't think I am. I don't think it's too much to expect hot water. Anyway, I wouldn't go back purely on principle. It wasn't so much the refusal of a discount, but more the lack of remorse. Will have to continue my search for a decent hairdressers to go to in Hitchin.

The cut was better than the colour but a nice enough experience. Regular prices quite expesnive, do ask for offers.

Kate is amazing! Recommended.

First visit today, for both my husband and myself.