• 1

    M A C Tool & Plant Hire Ltd

  • 01260 299751

    01260 299751

  • 76 Park Street Congleton CW121EG
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Overall rating from 1 customers

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    in Congleton -

    Really poor service today from an apathetic member of staff. Not the normal helpful chap. Took my chainsaw for a sharpen on Tuesday and the helpful chap told me that he would need to grind it down quite alot to get it sharp. Told me it was £12.50 for a sharpen or £30 for a new chain after measuring it. After consideration, I opted for the new chain. Picked it up today and apathetic member of staff charged me £45.60. I told him I had been quoted £30 and he replied that it was a big chain. I told him that the helpful chap had measured the chain and quoted £30. The apathetic chap shrugged his shoulders and then started looking through some list on the wall. I told him that had I known it was £45.60 I would probably have opted for the sharpen. He shrugged his shoulders then returned to the till and charged £45.60 on the card machine. I told him that would be the last he'd see of me and he shrugged his shoulders in apathy. If a price is quoted it should be honoured.

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