Hotels in Dwygyfylchi, Penmaenmawr, Gwynedd

Great BB, lovely and clean and the couple who run it are great.

Great BB, lovely couple who run it, breakfast is good. Right on the sea front, would recommend to others.

Booked through Booking.com and confirmed by phone days before arrival. On arrival asked for card details at which point full payment taken by card NOT using the chip n pin terminal correctly and unable to provide a receipt of payment. Went up to the room only to find it wasn't what was booked. Paid extra for a sea view, the room had a small window at attic level facing a side street not the sea. Room was dated and worn, unclean and small. We went down to reception and told them the problem and what we expected to get as per our booking. Receptionist was not helpful and told us that is all they could offer. Refusing to accept this standard and blatant mis-selling I refused to stay at the hotel as they could not offer the standards or services as promised at time of booking. On requesting a refund I was told that nobody at the premises was permitted to give refunds. On asking to speak to a manager I was informed that no manager or owner was available or worked at this hotel.

This award winning sea front hotel provides stylish, spotless accommodation, excellent food and brilliant service at a very reasonable price.