• 1

    G E M Language Training

  • 07445 474010

    07445 474010

  • 41 Muscliffe Lane Bournemouth BH93NF
Reviews

Overall rating from 2 customers

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  • 1 Report review »
    in Dorset -

    I was sent a booking of two Taiwanese girls who were due to arrive in the early hours of Monday 1st July. After buying in extra food for packed lunches etc and waiting up until 4 in the morning, no arrival. I had texted at 2am and again at 4 questioning where the girls were. No answer to texts, until 6am saying hed stayed and checked for “errors” until 2am and hoped they were with me now. I saw these at 9am. Clearly the text I had sent at 4am would of given a bit of a clue. It took until lunchtime that day to be told VIA TEXT and I quote the exact text here “Hello my host family co ordinator made a double booking by accident. I'm afraid the students won't be coming this week. Apologies. Graham”. There is no host family co ordinator he is a one man band. No host family respect from him whatsoever and no offer of any money as it was HIS error. So empty room and I previously declined another booking for this bloke. His so called 18 years experience is a joke, hasnt a clue. Avoid.

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  • 1 Report review »
    in Bournemouth -

    We've been hosting one of Graham's students placed at a local 6th form & it is with regret that we are having to leave this negative review but feel it's important to let future students & their families as well as associated schools know of the issues with Gem Education. The Gem Education website states that all host families are police checked, however we were never DBS checked or in fact asked to complete any paperwork at all before being handed a 17 year old girl. Upon questioning Graham on this, he declared that any student over the age of 16 is not needed; something that is in fact incorrect & law dictates that any student under the age of 18 is a child in the eyes of the law. I know that I for one would be extremely unhappy if I found out that my 16+ year old child was placed in a family abroad, without the appropriate checks being done to ensure their safety. As a host family, Graham has treated us with no respect or regard what so ever.

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