• 1

    Diamond Shine

  • 07990 820386

    07990 820386

  • 1 Albert Avenue Worsley Manchester M283GE

Overall rating from 1 customers

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    Requested a quote through the website on a Sunday. Received a call back even on a Sunday (within half an hour) so was impressed with this. Booked in the clean for the Tuesday following so also very quick. Unfortunately on the day I received a call to say that the cleaner's van had broken down so he would be late. Not that there was any reason to disbelieve this but it's one of those all too often heard tales. I was informed he would arrive at 10 (rather than 9.30). I explained again that we would have to go out at 2.00 and was assured there would still be time. At 11.00 there was no cleaner and no update. I contacted the company who said they would find out what had happened. No response. I chased again and said we may have to cancel due to time. Eventually I was told it would be best to rearrange. I don't know what happened to the driver who still hadn't shown up 2 hours after he was due to arrive. Will not be rearranging. Do not use - very disappointed all round.

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