Taxis in B17

EXCELLENT SERVICE, highly recommend them

Took flight details after dropping us and asking for both journeys fares so Have drive the £60. Landed no taxi called non stop no answer had to pay Uber £50 to Get home Im furious. Very bad firm

Anonymous .. Why did you ask for a quote for a journey you do every day? I suggest just disregard that post it's obviously a trouble maker

Asked for a quote for a 8 mile journey I do every day was told ?17:00 which is normally ?11:00 operator was unable to explain how she calculated fare and very unhelpful.

Iv used this company for years very friendly and reliable drivers not to keen with staff that answer calls

Racist driver called me n**** will never use this company again

Won't be using again, called to book two taxis and was told they were on the way. When they hadn't showed up 40mins later I called to check. I was told that they hadn't actually been booked and they would send them in 15 minutes. No apology was made. One taxi then showed up 20 minutes later and we were told it was the only one booked. We accepted that the mistake was with the booking office however the driver was unsympathetic defensive and rude, charged us more than we normally pay (and had paid on the way there) and demanded the money upfront. So we in the end were leaving over an hour later, with one taxi less than we had booked, and were charged more for it! Unreliable and above all terrible customer service.

I have used this firm a number of times and it seems the dispatchers do not communicate with the drivers. I always book 15-30mins before I'm due to leave and most times I have to call to check the cars on its way as it's late. In my most recent experience the taxi didn't arrive and when I phoned to say so the dispatcher stated she didn't know how long it would be, being late I jumped into a black cab and called back to cancel, upon doing so a male dispatcher shouted at me advising I was a horrid person because the taxi had nearly arrived. Awful service - I will never be using this taxi firm again!!

Good and quick service, good fare prices, recommend to use

I have had a terrible experience with this service. I had the phone put down on me by Majid he was very rude and had no customer service skills. I had to wait long for my taxi, when I called he didn't even bother to get a taxi out to me. Never going to us this service about, please don't use this service they will mess you about.

This firm are absolutely useless, driver dropped us boffin the wrong location. Ring the firm their response was did you give the right postcode. Of course I did . Complained they have ignored with no response . Will not be using this firm ever again

Terrible

Often call up for a taxi! They turn up on time! Impressed with their service and prices!

Nothing wrong with this taxi firm

Always arrive on time with clean cars and drivers and operators are very kind

Being called an effing C**T by your driver. And he wants me to go to the AtM to get his cash... I don't think so.

My wife has a taxi every day to go and see nurse to get her dressing changed on this occasion she paid in change 40p fell on floor of car which was found a lot of fuss about 40p they pick her up every day so no issues if short she is 67 years old and terminal I'll with cancer I know times are hard with viruses Around but please show some respect

I must say that I am very pleased with the service that I get from this taxi firm, from the operators to the drivers, honest timescales given and usually drivers arriving early, clean and hygienic cars, smelling fresh with pleasant friendly drivers, recently had excellent service from driver 143, and Wayne, wish I could rate it higher than 5 stars....keep up the excellence people !! Christina B23

Fantastic service and fare prices on fare meter executive cars

Wooow unbelievable service...friendly drivers and a fair price!!! Definitely use them again

Great service. Good prices.

Phoned this company this morning and twice they put the phone down on me!!!!!

My partner and i used their cars regularly last year paying £25 fares daily for many weeks and also the following months and they were great. Last year i stopped using them as was having to recall them up to three times to find out where the car was or to be told they had nobody available for 30/40 minutes! On one journey (10 miles) a decent fare i'd say, the driver play3d his face cos i wanted to stop off at the shop and he was worried he wouldn't be able to get to his certain mosque to pray! So sped all the way there. We were in citycentre lastweek and theres was the only number i had so thought ok ill try them again! I spent £3 in the phonebox as my fne was dead, to be told the driver.was on his way. I eventually rung blueline (my new reliable cars now) who promptly came, only for an atlas driver to ring the phonebox bk to say he was on his way! Well too late sorry but i did feel a bit sorry for the driver cos it was the operator who lied! I will now stick with blueline. Disappointi

I have been using this company for a couple of years noe have found them to be reliable and the drivers and cars of a good standard I would recommend this company and cant understand why anybody would have anything bad to say about them

I have had a horrendous experience with this taxi company and would not recommend them to anyone!! I rang the taxi company to put a complaint in and the operator was completely rude and used abusive language towards me. I'm absolutely appalled as a customer paying £30 for a £7 journey. I will never be using this service again and completely understand why they are rated 1 Star!!!

We use this company for staff taxis and it is the worst taxi company in Birmingham! Nearly every evening the wait is over 40 minutes when they always say the taxi shouldn't take more than 10 and the office's attitude is horrible, nearly every time of calling them to ask how long the taxi's gonna take after a 20 minute wait they hang up the phone!! On top of that the drivers seem inexperienced and the cars are old and smell. I'd rather pay extra than deal with the rudeness and poor service.

Been coming so late in the morning and afternoon. And this morning I phoned them to ask how long the taxi was going to be as I had my child in the cold more than 15 minutes and the man in their office hung up on me. That was disgusting. I wont be using them again .

Very good polite driver

Often at your doorstep on time! Low fare prices as well!

Prompt arrival always! Decent fare prices!

Do often ring up for a taxi, turn up on time always! Their fare prices are low, all the drivers ive come across so far have been very friendly too!