Taxis in B27

Awful firm. Had an extremely horrific journey with a driver. First of all I phoned for a taxi which I was tol was on its way. About 12 mins after I called again the man said it was on my street... still didnt arrive aftee 2O mins waiting it ginally arrived. When I got in the raxo the driver said he was only just told about the job now! The man first of all had never heard of DORRIDGE. The post code was provided to help him as he had a sat nav. The journey should have taken 15-20 mins. This was an awful journey the driver nearly cauused 3 separate accidents along the way. One time driving on to a large roundabout where his two wheels were ok n the round about. Then he pulled out at a junction where a car was coming directly towards us and if that car did not brake it would have hit us!

Reliable firm on time always! Cheap fare prices too.

On time good price what more is there to say.....

I had a taxi with BTS Professional cars from Birmingham Airport to Heathrow Airport a few days ago, I can say the driver was very professional and friendly, with great service, and discounted price. Thank you

Booked a taxi from Birmingham to Tamworth for last minute call, I can say BTS Birmingham airport taxi is best with their service n friendly staff knows what they are doing. Professional n fully qualified people. Thanks for easy n comfort ride.

Best company for Birmingham Airport transfer but only they do for advance booking. I was recommended by my friend and I'm happy with service. Thank you picking up us.

Man was very rude, he doesn't hear me so I was shouting down the phone. I said it doesn't matter I will ring someone else for the taxi his reply was 'yeah thats good.' NEVER going to use dem again.

help me got on time at birmingham airport

I have been using Birmingham Taxis since 2/6/18. I have found their service outstanding. Their drivers are professional, courteous, extremely polite and Birmingham Taxis are excellent. Fabulous value for money. I highly recommend them. I am sorry for the above customer's experience, one can only assume they mixed Birmingham Taxis up with another firm.

Rubbish. Ordered a taxi capable of taking passenger (my 88 year-old mother) in wheelchair from hospital to father's funeral (carefully told them all circumstances as times critical) & they failed to turn up. Seemed to think a text message - not received until after due time - was enough to avoid their breach of contract.

,Brilliant service, wouldn't use anyone else. Couple of the cars could do with a clean out and use air freshener, but other than that all is good. Nice polite service. Booked a taxi today and had a phone call to say they were short on drivers, one of the drivers had passed away and it was his funeral, the lady couldn't apologise enough. Great service, always friendly and polite. Don't over charge either x

Have always received good reliable service

Have used these guys three times including today They were on time courteous, both drivers helped with our wheelchair without having to be asked No complaints Thanks First Choice

Used this company because they are on my doorstep. Never had a taxi arrive on time on the last two occasions they took the mick over 30 minutes late which made me miss my train. When i rang up complaining i was told the drivers all start praying at the mosque at 1pm on a Friday so they cant guarentee a time of arrival. Worst exscuse ever so all muslims stop what they are doing because they have to start praying at 1pm. I dont think so. Birmingham would be stand still tben ca they are the biggest ethnic majority. Run your buisness proparly ffs

Companies like this are the reason ber was invented. A taxi booked a day before for 08:00 to take 2 students to school. At 08:10 called and was told a taxi was on the way. At 08:25 called and told a taxi was on the way. At 08:40 it arrives, unapologetic and 40 minutes late. Definitely not my first choice for a taxi and I'll make sure to spread the word amongst the community about how unreliable these people are.

Lovely driver. Picked up my son and I from heartlands and took us home to west heath. Very kind and even offered my son his bottle of water following his procedure. Thank you

Worse company ever they lie to get a booking , don't turn up , then lie again to say they'll be with you in 20 mins and guess wot they don't turn up again...... would like to give 0 stars but no option to do this , are they actually a taxi service or are they a scam...... and yes I won't be attempting to book a taxi with this company again.... spread the word

Possibly the worst taxi company Ive dealt with. Called an hour in advance to book taxi for 5pm and was told all was booked. Taxi driver calls me at 4:30pm to ask if Im ready to go now, which I wasnt, and told him Id be ready at 5pm hence me booking that time. Time of booking rolls around and no car arrives, so I phone the office to be told that they cant do the job as theres no cars in the area. Nobody bothered to call me to let me know. What an absolute s-show this company is! Will avoid at all costs.

They don't care about customer property. Very dishonesty individuals at call centre. Avoid at all cost. Use alternatives

Worst service ever! Called the day before to book an airport run at 4.30am. They called at 4.25am saying they didnt have any drivers. Dont bother if you have a flight or appointment- youll get there sooner by walking.

Booked a taxi for the airport this morning didnt turn up, no other car available. This is the second time in a few weeks we have had a problem getting to the airport but at least on that occasion a taxi eventually turned up 30 minutes late. Shocking service will never use them again.

Pre ordered a car for 6 for an important event. They sent a car for 4. First of all denied the booking was for 6. Then arranged an additional car for the 2 passengers still waiting, then cancelled, then sent another - for 6! Used to be a great taxi service, but not any more. Best to avoid.

Booked a taxi from Solihull with 2 drop offs via the App. The final fare came through as £33.60 but the driver, Shan Sufian (Estima Reg BC11 VKE) tried to charge my friend over £40 and took £40 off her for the fare (as that was all that she had on her). Total rip off and the driver blatantly overcharged for the journey, shocking service (he also turned his phone screen off when he dropped me off first so I couldnt see how much the fare was after giving me an inflated estimate - which I told him was more than I usually pay). Would give zero stars for this booking if the option was available

I have been a customer with A2B for over 12 years and now since new management took over the company has gone downhill. Under old management you always had a car and you always knew your fare. Now fares keep changing, cars rarely turn up, new drivers overcharging, company say they will refund the difference but never do. Majority of drivers will not pick you up if pre pay by debit card as company make the driver wait for 10 days then take 16% of fare leaving drivers short. Most of the original drivers have left. Rude unhelpful call centre staff. **Avoid this company**