Taxis in B44

I've been left waiting from 20minutes to an hour on NUMEROUS occasions and when they've just pit the prices up its not acceptable. Its not the drivers fault but the office is not passing them the jobs early enough despite phone calls to the office to remind them

Truly appalling service- couldnt find house, then took couple approximately 8 miles out of the way instead of taking direct route, then charged double the normal price on the premise that it was after 12 prices ( was at an 11.30 pick up). When I phoned to complain, hung up on me twice. Dreadful.

Had a taxi a few times from the Bloxwich radio team and will recommend an use again as they are very well mannered drivers and do there job professionally and honestly Im giving you a 5 For your services well managed firm thanks (malleh chaata ka ne oh) good job guys keep it up

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

On time every time. Polite drivers

awful just awful , female day staff are polite but brainless , I doubt if they could direct a driver to the toilet , the asian staff are just rude & abusive , the only chance you get for decent service/advice is the english guy on nights who has been there for ages - as for drivers 50/50 chance of car stinking of fags or knowing where they are going - sat nav rules !!! set on fast route will take the long way & cost more !!! use uber !! cheaper unless its on surge & car gets there faster & no rude staff to talk to

Great Barr taxis (office staff) take rudeness to customers to a new level. Never knowingly polite. Shame because drivers are polite and courteous.

The drivers seem to know where they are going. But the cars are dirty and smelly. We have also had an issue with other passengers stealing our taxi. The drivers don't check they have the right passengers. The first time was from the Queslett Pub - got the text confirming the car make/model and reg no, got outside and someone else was getting into our car. Had to phone for another taxi. Then, last night we were at a party, I booked a 7 seater as there were 5 of us. When our taxi came, it was the one on the text message and I could see it was a 7 seater, another party of 2 was getting in and the driver didn't say anything. I asked the driver if he was booked for xxxx Road because we had a 7 seater booked, he didn't have a clue. It wasn't until I challenged the other couple, we were able to get in our taxi. What's the point in confirming the taxi details by text, if your drivers are going to let someone else take it? Shoddy service.

I used to use great barr lots over the years I rang up last week to get a taxi to my partners the man who answered the phone in i would say eairly to mid 20s had a really attitude problem. He said I had to pay upfront as I hadnt used them before to which I replied I had many a time only to be questioned to where which I reply he had the cheek to say "ye but you havnt" to which I repled hmmm but I have..... it just went on and on when the taxi arrived I told the driver about the operstor having a really bad attitude to which he was really symphatic and apolagetic about he said I didnt have to pay up and he didnt know why I was told that on the phone. As another user commented the call handler is letting the company down. The drivers I never have a problem with are always friendly.

I have use this taxi base I catched taxi. the driver got dodgy fare metre which shows high fare. Plus driver got no badge displayed

We were told taxi would be 10 mins We stood for 55 minutes just to find out taxi got cancelled and then we waited for the next one which took at least 20 mins and didn't understand a word very disappointed. Will not recommend at all for anyone..

I have been waiting outside for a long time and have my tv with me in the box outside and the the customer service is crap

Nothing wrong with this taxi firm

Always arrive on time with clean cars and drivers and operators are very kind

Often call them up for a taxi, they are fast to turn up!

very reliable and reasonably priced

Waited far too long last night at Nia. Felt very vulnerable in that area. When I phoned two or three times in desperation I was told five or ten minutes it turned out to be more like 45. I was so disappointed. You had been excellent before. I will not be able to use you again or recommend you. Disappointing.

Great friendly pickup organised last minute late at night- speedy comfortable well priced delivery in less time for less than many others

Always a great service from Amo and the rest of the guys at bizzy bees. The call operatives are always most helpful and all of the drivers are friendly and reliable!

Very good service friendly drivers cheep & reliable

DO NOT USE - absolutely useless. Pre-booked but they did not turn up. Said they couldn't find address even after I had given them detailed instructions.

rubbish, always late they never have a driver on request and dont turn up to prebookings sometimes.

Disgraceful

Always are late. Never have they turned up on time.

Was told that they had taxi but would not send to me because they wanted me to choose them over another taxi firm and because I didn't they refuse to send me one well they won't be getting my money again or anyone I know,the guy on the phone raged questions at me like a psycho partner like I cheated on him then changed the fact he had a cab to he didn't I would avoid this company there homophobic views are bad enough then there the state of there vehicle, the fact they get there family to give them good reviews on fbook is a joke they delete the rest,ran by men who are stuck in the stone age I have reported them and if anyone else get problems with them go to the council

Do not use this so so taxi rank, excuse after excuse, taken their number out of my phone and gone to star taxi,, keep you waiting then when you call them they tell you they have no driver's,, shouldn't even be tradings as a taxi service,, I'll contact Birmingham city council to log a complaint about this company,steer well clear,,

Thank you very much for your professional service. Your drivers' patience really goes a long way. Thought I should let you know that we appreciate you. Today you transported us from gravelly hill to Walsall and back right on time. Thank you.

A big thank you to the driver who ran after me at New Street Train Station ti give back my change £10which I left in the car as running for my train. You really made my day. It is wonderful to find there are still honost people around. Thanks a lot.

Very unprofessional booked taxi yesterday for two days they confirmed and when taxi should be outside they said they cant.

Awful service booked an hour in advance but the driver was still late!!! Got me late for a important appointment! And I got no apologies

Used them from Manor Hospital back to Burntwood at 3.30 in the afternoon. Paid £20 which I thought expensive. When I said to the driver it seemed a lot he said "It's 2023 not 1975 you know".

Do Not Use Appalling, picked me up from the oak curry house and took me to a great bar 4.5 mile charge me £15 due to the fact that the car had to come from another area so I was charged for that as well. Will I use them again, not on your life do not use this company as they are a complete rip-off.

I've use these for years now, I find walsall branch more polite and reliable than wolverhampton one, but other taxis have let me down before these haven't.

Amazing service, friendly and supportive with elderly and the young. Reliable and trustworthy.

I'd give 0 stars if that was an option because 1 is already too many for the service I got. I booked in advance and was told it would be £4.50 (a trip of just over a mile) then was charged more than the double at the end of the service. Avoid!