Taxis in B46

I have used Local Radio Cars for years now and never been let down by them yet, helpful phone staff and polite drivers what more can you ask for ? would recommend.

Waited 30 minutes for a taxi from the airport at a very clear arranged spot. When l called to find out where the car was, l was told that the driver couldn't find us & had cancelled the booking. This did not include any notification to us &, as we were watching the entrance & could see every car coming in, was a blatant lie. I will never use this company again.

My father uses these idiots to get home from my house after a weekly visit. They regularly leave him standing on the pavement waiting for ages without an idea of how long they'll be. I suggested to him that he request a callback when they are here, especially in bad weather, and now they call 2 or 3 times per minute before he gets to the car (we are not on the road, but down a walk). One call will do, he's 74, he's not gonna jog to you when you phone. You're almost, but not quite, as bad as the other local idiots TC Cars.

If you want to arrive at your destination on time - DO NOT book with Local - I have made a number of bookings in advance and they simply do not arrive when required. I booked for a 4.00pm car to the city centre , the car arrived at 5.10pm all backed up with some rather lame excuses. Just unreliable which isn't what a taxi firm should be...

I've had a really poor experience with this taxi firm. I went to theatre in town and caught train to Lea Hall Station. I ordered a taxi for 1130pm from Lea Hall. After numerous telephone calls, saying 10 mins, then another 10 mins, it eventually came 1 hour later. Me and my mum who is a pensioner were freezing cold and upset by the experience. The firm were apologetic and taxi driver was great but experience terrible. I won't be using this firm again x

Decent fare prices, quick arrival, reliable service!

Lovely driver. Picked up my son and I from heartlands and took us home to west heath. Very kind and even offered my son his bottle of water following his procedure. Thank you

Worse company ever they lie to get a booking , don't turn up , then lie again to say they'll be with you in 20 mins and guess wot they don't turn up again...... would like to give 0 stars but no option to do this , are they actually a taxi service or are they a scam...... and yes I won't be attempting to book a taxi with this company again.... spread the word

Possibly the worst taxi company Ive dealt with. Called an hour in advance to book taxi for 5pm and was told all was booked. Taxi driver calls me at 4:30pm to ask if Im ready to go now, which I wasnt, and told him Id be ready at 5pm hence me booking that time. Time of booking rolls around and no car arrives, so I phone the office to be told that they cant do the job as theres no cars in the area. Nobody bothered to call me to let me know. What an absolute s-show this company is! Will avoid at all costs.

They don't care about customer property. Very dishonesty individuals at call centre. Avoid at all cost. Use alternatives

Worst service ever! Called the day before to book an airport run at 4.30am. They called at 4.25am saying they didnt have any drivers. Dont bother if you have a flight or appointment- youll get there sooner by walking.

Thank you very much for your professional service. Your drivers' patience really goes a long way. Thought I should let you know that we appreciate you. Today you transported us from gravelly hill to Walsall and back right on time. Thank you.

A big thank you to the driver who ran after me at New Street Train Station ti give back my change £10which I left in the car as running for my train. You really made my day. It is wonderful to find there are still honost people around. Thanks a lot.

Very unprofessional booked taxi yesterday for two days they confirmed and when taxi should be outside they said they cant.

Awful service booked an hour in advance but the driver was still late!!! Got me late for a important appointment! And I got no apologies

Will not be catching this taxi ever again. Caught it twice in two days and both days the driver takes you on the longest route ignoring the directions you give so that the meter reading is at a higher price. Not good

Drivers do not speak English and struggle with basic directions. Pre-booked taxis do not turn up and if you complain all they have to say is "no taxis are guaranteed Rude, unprofessional female phone staff

Im not happy...my elderly mum 78, whos got alzheimers booked a taxi on xmas day with star cars and made it clear to the operator she needed extra help from the door to car as she very unstable on her feet they said no problem. When the driver turned up he walked infront of her and she asked can I hold ur arm and he carried on walking and she fell a 78 year old woman who's unstable on her feet with alzheimers. She as badly hurt her both knees as the driver couldn't be bothered to help her. Then he had the cheek to rip her off with the taxi fair. This is a disgrace and wont be using them again.

Lovely service from Centrex Cars, from the phone call all the way to my destinations. Really recommend giving them a try, you won't be disappointed at all.

Outstanding service great driver and the fare was very efficient. I recommend to all my Family and friends. Weldone Centrex and thank you.

Disgusting service from CentreX when my wife and family were going to BHX. Taxi had been booked several weeks in advance but they failed to send a taxi on the day. When she rang to ask where the taxi was, she was told that CentreX had informed the booking comapny (TaxiCode) that the taxi had been dispatched, but they weren't actually sending a vehicle. Only a mad dash involving me and another vehicle both having to come over from Coventry to Sutton Coldfield got them to the airport on time. Shocking customer service, avoid at all costs.

This taxi firm was outstanding from the minute I called the office to when the taxi arrived and had dropped me to my desired location. The operator was very kind to me and so was the driver, they where not rude like other taxi drivers from different firms. I highly recommend this firm it is one of the best in Birmingham.

Taxi company good prices compared to others but taxi drivers always say its more which is annoying for the sake of 50p ..

help me got on time at birmingham airport

Booked a taxi from Birmingham to Tamworth for last minute call, I can say BTS Birmingham airport taxi is best with their service n friendly staff knows what they are doing. Professional n fully qualified people. Thanks for easy n comfort ride.

Best company for Birmingham Airport transfer but only they do for advance booking. I was recommended by my friend and I'm happy with service. Thank you picking up us.

Regularly use this company recommend to everyone sometimes bit late specially when its traffic.Great drivers left my phone in the taxi they were great and driver dropped my phone to me thanks Galaxy Cars

Have used this taxi service for years. Needed it today at half 5 due to work. I didn't have money on me and was meeting my.mom to get money. They refused to pick me up although I've always paid and been loyal. A driver missed out on £20 because of their policy. Think I'll go back to using Kelly's and nationwide.

2 yera experience drive Audi A4 2010 white With wv badge

Very pleased with the service today. Ordered a taxi to travel to work. It arrived in good time and the driver was polite and courteous. The fare was at a good rate too. Will definitely use again.

My daughter and her boyfriend were told they had to pay up £7.00 from Kingstanding to Erdington before the car would move. My daughter paid and called me. I went out to speak to the drive who admitted that he had called base and should have charged £6.50. He then reduced the bill to £5.00. I will never again use this company and don't recommend anyone else to. Reading previous comments there seems to be a pattern

I forget my phone on the passenger seat. Driver took up my phone and kept it. That is discussed. .

Shocking service hour late no apologies and wouldn't let me speak

Absolutely disgraceful experience. Overcharged considerably. Driver would not let me speak - intimidating to a woman. Called base who told me it was my fault and that he didn't care as I wasn't a regular. CALL STAR CARS OR KINGSTANDING - NEVER AN ISSUE

Avoid at all costs......Over priced... 5 miles £18... didn't know destination had to use satnav on my phone..