Taxis in B69

I've been left waiting from 20minutes to an hour on NUMEROUS occasions and when they've just pit the prices up its not acceptable. Its not the drivers fault but the office is not passing them the jobs early enough despite phone calls to the office to remind them

Truly appalling service- couldnt find house, then took couple approximately 8 miles out of the way instead of taking direct route, then charged double the normal price on the premise that it was after 12 prices ( was at an 11.30 pick up). When I phoned to complain, hung up on me twice. Dreadful.

Had a taxi a few times from the Bloxwich radio team and will recommend an use again as they are very well mannered drivers and do there job professionally and honestly Im giving you a 5 For your services well managed firm thanks (malleh chaata ka ne oh) good job guys keep it up

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

I booked this taxi company hours in advance for a Hospital appointment. They did not turn up and after waiting ten minutes over the booked time I called them. They said it would be another ten minutes as I had booked for a busy time. I ended up having to drive myself as I could not wait any longer . The staff at the call centre could not have cared less. Would never use again

The worst taxi company in West Bromwich and when phoning for taxi being lied to and having to wait 40 minutes and no taxi came and on more than one occasion being lied to - do not use this company - they only mess you about and the worse taxi company in the Midlands .

I always use West brom cars when I go to get my shopping and the drivers always help me put the shopping in and even go the extra mile by helping me take my groceries in.

I must say this taxi company has improved a lot as before I have left a negative review but now I gave them a second chance and they have gone beyond my expectations. I really am impressed and would definitely use again.

Best taxi company in all of the sandwell area. Highly recommend especially the night drivers as they go the extra mile.

I always use West brom cars very friendly drivers and cheapest taxi firm in all of sandwell. I use them atleast 5 or 6 times a week and they are always dependable.

Disgraceful dont even bother load of car thiefs dodgy company even got stolen goods in the back room

Driver didn't use meter to clock the journey tried to overcharge me rang office for quote only for them to ask how much driver was charging just to say yeah that's about right

Perfect service highly reccomend lovely man picked us up from birmingham airport and dropped us back of at 16 in tipton

Absolutely amazing service. Our flight was very delayed and sent to east mids instead of Birmingham. From the moment we landed at East Midlands I had a call to reassure us once we were transferred to Birmingham someone would be there. Checked in on us again. Got to Birmingham. Driver was there and waiting. Very polite helped with luggage. Lovely drive back. Thank you all so much. 100% recommend

Today, when I book a taxi through the app, the app shows 13£ on my trip. The driver took £20 for me after I finished the trip. very bad service. I called the office and I have a conversation with them and they didnt listen to my request and just phone hang up. Very bad service

Terrible company will never use again staff rude

They arrive quickly! Often ring them up for a taxi! Their fare prices are low to!

After winning the Scoop 6 Pete opened this taxi firm and gave two lads, Dillon and Saag a chance in life, brilliant bloke brilliant service. Always bang on time and with a beaming smile Pete is a great driver and is happy to carry 3 bin bags full of dog meat in his boot. Cheers Pete. you're the man.

Cradley cars are excellent, owned by Pete Goulding assisted by his two trainees Dillon and Saag they are always on time and always cheap. Nothing is too much for these guys. Five stars

Great service! The managing director even tipped me a winner! Thanks Pete

Phoned Peter's Taxi's at 1:35 am and at 1:50 am he was at my door with his trademark smile, carried my suitcases down 6 flights of stairs and carefully packed them away in his car. Got me to the airport way ahead of time and was cheaper than anywhere else. Brought his trainee manager Dillon with him who was just as pleasant. A brilliant experience. Thanks again Peter you're a star. Cradley Cars are excellent.

Tried Cradley cars for a change from Brookfleet and WOW!! So much cheaper! On time and reliable. The owner of the business Peter Goulding picked me up bang on time and such a pleasant friendly guy. I won't be using Brookfleet again, Peter with a fraction of the cars of Brookfleet gives a 10 x better service. thanks Pete!!

Great drivers honestly best taxi company in Dudley. Cheap Reliable and fast service

First time I have used your company to pick my 17 yr old daughter up from work quite late at night. Very prompt and polite service, Thankyou!

Best company in dudley by far, cheap fares, always on time & the partybus is amazing.

Fantastic service and fare prices on fare meter executive cars

Wooow unbelievable service...friendly drivers and a fair price!!! Definitely use them again

Great service. Good prices.

They cancelled my pre-booked taxi with only an hours notice, no apology, all my fault because I dared to need a taxi when they were busy.

Called for a taxi but the woman told me to walk 15 minutes instead of booking a taxi. I am the one paying but it still was a problem? Why have a taxi branch then?

Quick, polite, clean cars, pleasant driver

Absolute top service from booking to picking up and dropping off . Very friendly and helpful office staff and a wonderful driver who kept us well informed on when he would be with us . Polite , punctual would definitely recommend and will most certainly be using again

Very good and quick service thanks

Excellent service and very polite. Used this company over 5yeats never let me down.

Excellent service very reliable

Excellent service used for airport run.Ontime and very polite driver's.

Dont bother using. Prebooked a taxi they had all flight details and then after waiting an hour they said there was a motorway accident then driver said they forgot to send the taxi. No courtesy call either way and no resolution to the problem. Awful customer service and rude unhelpful driver who didnt offer to help with our cases.

Was waiting for 50 min and nobody came. Never again ill call they service.

Will never use this firm again. Used this taxi firm for first time due to being left without a car and having to pick up kids from school. Driver dropped me at the school to pick kids up but refused to wait for the return journey, said he will send another car, left waiting ages, no car turned up, after 2 further calls finally turned up. The return journey driver was friendly and helpful but due to the actions of the original driver I will never use again or recommend.

Vile aggressive driver driving a white Astra with reg plate BT62 OUO tried to mount a kerb that was not dropped. I was parked up in my car and he became aggressive and intimidating calling me a stupid **female dog**. I informed the company about their driver and they didnt care! Absolutely vile driver - do not use this company if you value your safety!