32090-35666 Taxis Ltd

Irvin in Lancaster - 10 Sep 17

Driver advised+£5 surcharge for being 6 mile out of town. Ok I said we set off. Quick check on Google it's only 3mile and journey is directly back towards town. I question him he said I had already agreed to journey and no compromise available . I said yes based on his lie, on arrival at destination driver wouldn't let my young family out of vehicle and wouldn't consult office re surcharge. Disgraceful attitude. As a family we felt victimised for being from out of town. Meter read £6.40 total fare including surcharge £11.40. I offered £10 but not accepted. Reality is I would normally tip driver beyond fare. The only tip I would give here is use a different taxis firm, hopefully an honest one!