Taxis in BS28

Terrible company. Asked for a hotel pickup in Bristol to Temple Meads. Booked 1 hour 20 mins in advance, got confirmation. Waited 10 minutes over the designated time, called the company, told minibus on its way. No sign of it 10 mins later. Tried calling again, put the phone down on me. I got a friend to call on their phone and they picked up, They then sent 1 cab that could take 4 only - 25 mins late. Needless to say, we missed our train and it cost me 140 quid to catch the next one. They could not have cared less.

Had a quick service with my booking and no issues.

excellent service.... cheap and reliable easily the best in town......

Badly let down by them - repeated promises broken - will never use them again.

Booked a return journey with one of their drivers, didn't show,checked,booking not made,cost me money. Complained,told my fault,shouldn't have booked with driver but not told that by driver.

on time and good service, drivers are friendly and helpfull clean cars.

Do not use! On several occasions now they've turned up late, no update, no apology, no explanation. The drivers are unfriendly, playing loud music and ignoring requests to turn it down. On my last trip, I frankly didn't feel safe in the car the way the driver was driving - too fast, no indicating, running red lights. I used them because they are based so close to where I live, but refuse to use them again. Walking would be better.

A very friendly driver called Bunky, with great customer service skills helped myself and my disabled son to get from temple meads to Kingswood with his wheelchair. He charged a fair price and was very knowledgeable of the route to take avoiding traffic. Thank you Bunky for a pleasant Taxi service. Janet, London x

Altogether a lovely experience! Nice friendly polite driver, clean car and most importantly very reasonable fare!!

I was left shaken after using Club Cars. I was getting my cat home after a major surgery and the driver at one point blasted the radio so loud that my cat got really distressed and I had to raise my voice to ask him to turn it down. The driver did not wear his seat belt and when I rang to complain the owner of the company told me that it was the driver's choice and not the law. He drove erratically, going over the edges of the road. He said he didn't like it when it was dark (the country road was unlit) because he liked to put his foot down and he couldn't see if the police were behind him when it was dark. He initially said the taxi would me £15 but then charged be £18. I called to complain but received a disgusting response from the company. They offered a half price (and then free) taxi and clearly didn't understand that I wasn't comfortable using them again after what I just went through. I will NEVER use this company again considering the distress caused to my pet.

Very bad experiencecalled yesterday and booked for a taxi for bus station (heading to Heathrow for a flight), received a confirmation message, then in the morning @0630 am no one came, so called them and surprisingly they said nothing booked, although I have received a confirmation text message on my mobile.so I have to search for someone to drive me to the station @0630 am in order not to miss my flight

Ordered wheelchair taxi to take my mother to hospital. Taxi arrived One hour late, and was standard car incapable of taking a wheelchair. Very important hospital appointment missed. Don't use them.

I,m on dialysis at South Bristol Dialysis Unit, Ive been there a few years and yet theyll pick me up lunch time but come late afternoon they forget to book you in for your ride home. How they can forget someone that easily I dont know

Wonderful Streamline saved the day. My train to Abbeywood to transfer to Worcester for daughters wedding was cancelled at a monutes notice and next train would not het there in time. Streamline were fantastic got me there with 50 minutes to spare. Lovely driver calmed me fown and cheered me up. Love them!

The best taxi company in bristol costs a little more but provides an excellent service!

Friendly and reliable

Excellent service, nice clean car, lovely friendly driver, efficient and quick, reasonable price. Very pleased.

I left my wallet in one of their cabs in a rush to get home. I contacted them and text the driver the next morning to inform them of my mistake. Also that my partner had tested positive that day for COVID so the driver should maybe get tested. Simply not interested. The driver didnt even return a call or text.

I used BD cars twice a day for the past 2 1/2 weeks. They were exceptional. Punctual, courteous and reliable. I cannot recommend them more highly. Thank you

Friendly driver, on time , nice car. No complaints. I will be using again

Prompt, efficient, friendly

Absolutely atrocious, I ordered a taxi for a 15 minute drive, after waiting twenty minutes for my taxi, twice the recommended amount, I called and was told it was still on its way and would be “A few minutes.” Fast forward ten minutes later and Im informed the taxi under my name had been taken by someone else. They then proceeded to say a taxi would arrive imminently to get me on time for my train, another five minutes and I call to be told its waiting around the side. These taxis claim to call upon arrival but it had been sitting in a bay instead of calling to inform me we could depart, or there had been some other failure and the wrong number had been passed along (very possible given the similarity of the number on the drivers phone to my own. Instead of departing he then waited more time in the bay instead of driving me to the station. I wound up late, adding an hour and a half to my travel time from a culmination of error, incompetence, and inability to execute the job. Rubbish

Once again great service over the 4 days that we used them taking us to Cheltenham their and back always on time