Taxis in CM0

Top company, have used a couple of times and never had a issue and always on time which makes a change from other companies used!

What an awful experience. Smoky, uncomfortable taxis but the worst points were 1. They didn't turn up when booked in advance- we called and they came late but we were then late for our appointment 2. They charged us nearly double the price quoted on the phone and were completely lacking in concern when we dared to argue about the price. Never again - there are many other good taxi companies around the area

First time trying to use this company and I won't bother again. I called about 1.5 hours before I needed a pick up from our local station and they asked me to pay in advance which I was happy to do but when we got off the train at our local station the taxi wasn't there. I called and was informed that they had just finished a job but were still 15-20 mins away. The walk home takes about the same time so my husband and i just walked home in the pitch black. Rather infuriatingly, I was told I couldn't have a refund straight away and that I would need to call on the next working day to arrange this. Not happy as I paid in advance in good faith so I feel like I have been ripped off.

They are brilliant, timing, car and service quality are 5 star. Our driver Tony, was very polite and he has comfortable driving skill. Thanks for tonight.

No cab company is perfect, but they are I suppose better than walking. Especially when its raining. Or snowing. Or in a blizzard. Or something like that. Actually, or even when its too hot. They have air-con in most of their motors. Yeah OK, that ain't much use in a blizzard. But it is when its hot. Like it was a couple of weeks back. All sorts of drivers though. Some are stupid, some are OK. I spose much like any other cab company. But, unlike the previous review, I would use them again, but I wont recommend them to anyone, as if I do, they might get too busy and I might not get a cab myself.

Driver looked after us all, on time and helped with luggage....

i used to use wakering taxis a lot then some one recomended a2b taxis so couteouspolitealways on time and best of such good value for money and friendly

Not great - 25 mins late - v unapologetic. Then after some road detours decided to charge me a higher fare!

very good

Been using JK taxi for almost 5 years now! amazing service and very reliable. maybe you have the wrong person?

Turned up almost 30 minutes late and was very very rude! AVOID!!!

Needed a cab urgently as a 92 year old relative had had a fall and I needed to get to her house. Was told there would be a 45 minute wait. Will not use Banyards again.

Phoned them with two hours notice. Rang them when they were nearly ten minutes late 'Just on the way to you sweetheart' rang after a further 10 minutes and told her this was turning into a joke and she put the phone down on me! Crap service.

Absolute disgrace of a cab driver who he tell me is also the manager, left my daughter and boyfriend stranded 3 miles from home after midnight and took her phone because her bank card was refused had he driven the 3 miles I could have paid but I'm now expected to do a 2 hour drive to collect phone and pay bill as they will not bring the phone and my daughter doesn't drive.

Excellent service

Great taxi service

Really good taxi service unlike other firms in Southend will definitely use again.

Crap crap , and crap ordered a taxi didn't turn up was told we didn't order for specified time , when we actually did , then they hung up as supposedly we where rude , when in actual fact they where rude to us , terrible service and awful customer service .

Terrible customer experience. Called a taxi at 03:11am. They said a 20 minute wait. Still waiting at 3:50am. Called them again and they said 10 minute wait. Called them again and they still couldnt provide a taxi. I had to walk from near Southend Airport to Thorpe Bay. I got home at 5:15am. DO NOT USE THIS TAXI COMPANY!!!

Company fails to respond to correspondence, this does not go away. Information on Director(s) would be useful. Alan Hart, 30.5.19

Absolutely awful experience. Was told that the taxi would arrive within 10-15 minutes. I was due to catch a train to make sure I made it to attend my daughters recital. The cab turned up nearly an hour later. Needless to say I missed the recital, and the cab wanted £14 for the fare !!

fantastic service & good price very reliable

Terrible. Un-reliable . Office are useless and clearly dont give a st and blame the drivers - “tail wagging the dog “ according to them no control over the “freelance drivers” why take times bookings if you cant fulfil! Useless

Avoid this company at all costs. We wish we had read the reviews first. Dont make the same mistake use a company that cares about their customers wellbeing.

Rude and terrible service from office staff talking down at you. Wouldn't recommend

Waited 40 minutes, watched the driver go past our house 3 times while we was waving to him to stop. Then the company canceled it! :(

great service from driver on my way to hairdressers today.

Ordered a cab from AC a week before a wedding. Called to check during the week that my booking was still confirmed. Cab was due to arrive at 11.45pm. An hour later we were still waiting in the freezing cold. Couldn't get through on the phone. Someone else's AC cab arrived (they hadn't pre-booked!) and we spoke to the office over the cab radio. The woman was rude and unhelpful and incorrectly stated that we had ordered the cab to wrong place. They never even despatched the cab. Awful service.

Me and my boyfriend ordered a cab a couple weeks back and the driver arrived and saw us kiss and drove off.. meaning he didnt want to take us as we were two males kissing!! Terrible dated attitude- avoid !!

Terrible!!! Avoid! Was left waiting over 45 minutes in the pouring rain for no taxi to turn up with the office telling me it was coming. It never did. Tried again last night (as my usual taxi company was insanely busy) was told I couldnt pre order a taxi so called back ten minutes later and then ended up waiting outside the station for 20 minutes for no taxi to turn up once again and no one answering the phone. Waste of time. My pregnant self ended up walking back home in the pitch black darkness. Thanks AC Racio Cabs!

Useless left us waiting for an hour. walked back. What a joke. Don't want to give them 1 star

I am completed to write this review as this is probably 4th time that I have ordered taxi to collect me from the Chalkwell station and taxi driver has just collected anyone who happened to be there before I had a chance to get out from the train and to the taxi rank. I have asked lady operator to please make sure that driver waits for me bearing in mind my previous experience , especially as they hold destination address and my name. Despite this same happened yet again. It is absolutely outrageous that the taxi drivers do not take into consideration safety of he people booking the journey or even bother to take appropriate information from the person getting into their cab as to where they are going, it is immediately obvious that the destination is not the same as the booking if they actually cared at all which they obviously do not. Shameful! I miss uber in my area, polite drivers, clean cars and never felt stranded late at night with them. Local council should take note.