Alpha Mini Cabs

Venessa in Doncaster - 7 Sep 21

Pre-booked and pre-paid for a taxi to pick up at 20:45 taxi was 45 mins late and took multiple calls to find out where the taxi was - kept being told it was 10 minutes or 5 minutes away. After speaking to the driver they confirmed they were not even told about the job until 20:45. Do not use if you actually want to be picked up

Jeff in Doncaster - 28 Jul 21

Poor service, always late, drivers with attitude and majority of the cars filthy and not road worthy.

Dawn in Doncaster - 20 Jun 21

Great App booked the day before and got a confirmation but the taxi never arrived and the girl on reception said they dont deal with the App bookings???? So waited 45 mins and it never arrived!!! Useless! Will never use again! They are not the best taxi in Doncaster thats for sure!

Nadine in Doncster - 5 Jan 20

Rude, over charge. Awful place

Jade french in Doncaster - 18 Dec 18

So rude and never on time and also very rude when I rang up to complane I'll never use these again

Rene Moore in Doncaster - 12 Dec 18

I use them quiet often and they are always on time, polite and relatively cheap, i recomend them to anyone in need of a taxi

Pamela Manyati in Doncaster - 11 Dec 18

Customer service is awful. Spoke to a lady to cancel my taxi last week. She was vile never expected some to be that rude .

Jo in Doncaster - 31 Jul 18

Don't even use this taxi firm if you're desperate! The are awful! Customer service is non existent, so unreliable and terrible to deal with.

Jemma Hale in Doncaster - 25 Jul 17

I use Alpha 2 or 3 times a week and they are generally quite good..I use the App which is great for me and easy..Today I booked a taxi for 11.00am at 8.38am to Mexborough Hospital..Cutting a long story short..The taxi was late..which in turn made me late for my appointment..Now I understand traffic etc etc..But on this occasion I was actually lied to by the dispatch manage Ken..who assured me when I called at 10.50am to ask why my taxi had not been dispatched he told me it would be with me no later then 11.05am..When it didn't arrive I rang again to be told it was on the road I was on..It wasn't..I work on an industrial estate in the middle of nowhere..you can clearly see cars approaching..The operator was rude and discourteous and had obviously told the driver about our complaint..as when he did arrive and I aired my dissatisfaction..he deliberately went the longest route...Skoda Octavia OY05 YXV..you are a disgrace..

Aimee Sinclair in Doncaster - 19 Dec 16

Stood queuing for a taxi around 5/5:30am on the 18.12.16 there was an empty office full of seats it was absolutely freezing outside, pleanty enough seats for us all to sit down It wasn't a loud roudy que everyone just wanted to get warm. Waited 30 minutes to get a taxi. When left taxi realised id thrown my partners phone back to him he had forgot to pick it up. Shouted driver back he didn't hear... Tried from 6am to resolve this with the office up until around 7pm lastnight, still didnt get anywhere. No one seems to know which staff do what hours no contact numbers no bosses in the office. Run by a bunch of idiots basically. Wouldn't recommend them. Reception (one in particular) has a stinking attitude definitely lacks some customer service skills.

wendy in doncaster - 7 Oct 16

Car 129 it was. The driver didnt look up from his phone to acknowlede or to help my elderly partially disabled mother get in the car, she had to ask him to buckle the belt as she couldnt do it. I was offered no assistance with a fold up wheelchair into the boot. Rude and discourtious and SHOUTING at me when he was told he was going the wrong way, which he was by the way, You dont tell me which way to go he was SHOUTING. Then after driving like a maniac he did 2 yes TWO illegal left turns before taking us to where we needed to be. Never again will i use this taxi 'service' and will actively encourage everyone i know to do the same. Terrible bad manners.

Steve in Doncaster - 2 Jan 16

Best in Doncaster by far and polite drivers thank you alpha keep up the good work x

Alliance Medical - 23 Apr 14

Excellent service and highly recommend. Angie was particularly helpful as was her manager. Thanks to Alph Mini cabs we managed to get our patient to and from an important appointment. Many Thanks Alpha mini cabs

dani2009 - 6 Aug 10

Very friendly driver, helped me with my luggage and kept me entertained during my ride. Would definately use this company again.

MayLloyd in Doncaster - 17 Jan 10

My son uses these regularly and they seem very reliable and on time. Good service.