Taxis in DN55

lovely drivers and cars

After using Absolute for many years pre covid and receiving a prompt and reliable service this has significantly changed post covid. Planning to meet our son for birthday dinner last evening we booked a taxi for 6.15pm only for it to arrive at 6.35pm with no explanation or warning. Having had dinner we returned to the East Laith Gate office and ordered a taxi. Whilst waiting a gentleman outside engaged us in conversation and identified himself as “the Sales Manager”. At this point we took the opportunity to share our experiences with him at which he directed us to a gentleman entering the office who identified as “the owner”. We entered the office to share our experiences and were totally dismissed by the gentleman who repeatedly said “make your complaint via the internet” and refused to address the issue. The abject lack of customer care or service demonstrated by “the owner” is clearly reflected in the customer service and reliability of Absolute Taxis in Doncaster

This company is a total disgrace. Made me miss an incredibly important appointment by repeatedly lying about when the car would be here (it never turned up at all) when I called to complain staff were incredibly rude and abusive on the phone. Disgusting awful company.

Waited in shop 10 minutes while the lady chatted on her phone, never acknowledged us at all so we just left.

Worst taxi service ever over a hour late after time booked

Ordered cab for 2-45pm to attend 3-20pm appointment at Askern doctors. Gave plenty of time to allow for level crossings delay. Rang driver at 3pm to see his whereabouts and explain about our appointment, was told “ thats your problem not mine “ He finally arrived at 3-25 said it was fault of the office and not his. As a result my husband lost an important appointment. Would definitely not recommend using them.

Ordering every day taxis from this company is my second time being late at work because my taxi booked for 6 PM was late 30 minutes,calling in this time 3 times and get the same answer that will come in few minutes but when I asked the taxi driver they didn't give him the job till after 20 past,so I'm sure will be the last time I'm ordering a taxi from this company

I only gave them a one star because there's no zero star rating. Came from out of town for a wedding, told them the time we needed to be at the registry office by and they never showed. Rang 3 times same BS each time "he's on his way" Disgraceful! Late for a wedding when I'm giving the bride away! Avoid these cowboys like the plague!!

Absolute shocking service. 30 mins late and twice told taxi was 2 minutes away. Pathetic, incompetent man on the switchboard. Dire. Recently been taken over. Z rated.

I have used Mick's for 3 years to get to market.to open coffee bar.3days a week .for 3years.thats.18.pound a week.work that out.over 3years.but drivers have been polite.but never on time.so I have decide not to use them again.so a small loss of income to them.

Driver gave the £3 change in out of circulation pound coins. only noticed when i cleared the change out of my pocket... Ripping off and un trustworthy drivers...

Very unpleasant and driver was very rude to other roads users

I would advise against using. I used one from the station yesterday. There was no help with luggage, he dropped me at the end of the road and altthough I gave a generous tip, I found that he had given me 10p for £ coins as my change.

Tried to book a taxi for an arrival from London. The man who answered the phone was completely indifferent and told me that my Executive should just wait at the taxi rank. If there were no taxis there then he should walk to the taxi office and they would get him one, but he would have to wait. He didn't seem to understand that I wanted to ensure that a car would be there. I asked if I should find another company who could do that and he said yes!

I needed a taxi to Bentley from Doncaster station, he said it'd be about 7-8 pounds and then asked for payment upfront so I left it alone and got train. Had about £95 on me but had my work clothes on. Never been so insulted

Brilliant service we used adwick private hire for a airport transfer to leeds bradford . What a great service and was on time. we will be using them again.

The best taxi service definitely use again drivers very helpful very good manners

Driver was looking down at mobile phone on lap and reading text messages whilst driving! Absolutely appalled! Will not use again and would recommend company educates drivers on the Highway Code and use of mobile phones!!

Booked taxi 3.2 miles from airport .charged me £10 out of order

Appalling service. We will never use this company again. They never showed up at our allocated time. We contacted them twice during our 50 minute wait and was told he's on his way on both occasions! Finally hailed a passing taxi to take us home. Adams Cars phoned us when we were almost home to say they had arriived. 55 minutes is far too long to expect customers to stand in the cold waiting for a taxi. If they're too busy to pick up they shouldn't take the booking. However, a simple courtesy call apologising that they're going to be late would have sufficed as we could have waited indoors with a drink until they arrived, instead of leaving us out in the cold, ringing them every 15 minutes only to be lied to each time by the telephonist. Not good business practice!!!

Today I book taxi 6:00 am. Taxi not come. I late to airplain!!!

Terrible

We had a taxi trip into town. Not sure about their name "Apple" but the service and vehicle used was very good. Only cost a few pounds too. Thank you

Shocking service dont ever use they are liars !!!!!

Absolute disgusting service taxi never turned up and there attitude stinks surprised there still in buiness company needs shutting down.

Booked a taxi for clumber Park food and drinks festival pre paid £25 and the taxi never turned up never known a more corrupt company in my life apparently it turned up to to the festival but we was waiting at the entrance/exit to the festival and the person on the control needs to learn some people skills it's attitude stinks and we was told we would have to pay another £25 absolutely disgusting when we had a disabled passenger with us- avoid this company at all cost they couldn't run a bath.

Booked a taxi for clumber Park food and drinks festival pre paid £25 and the taxi never turned up never known a more corrupt company in my life apparently it turned up to to the festival but we was waiting at the entrance/exit to the festival and the person on the control needs to learn some people skills it's attitude stinks and we was told we would have to pay another £25 absolutely disgusting when we had a disabled passenger with us- avoid this company at all cost they couldn't run a bath

Pre-booked and pre-paid for a taxi to pick up at 20:45 taxi was 45 mins late and took multiple calls to find out where the taxi was - kept being told it was 10 minutes or 5 minutes away. After speaking to the driver they confirmed they were not even told about the job until 20:45. Do not use if you actually want to be picked up

Great service on time clean smart car