• 1

    Alpha Mini Cabs

  • 01302 323333

    01302 323333

  • 43c Princes Street Doncaster DN13NJ
Reviews

Overall rating from 12 customers

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  • 1 Report review »
    in Doncster -

    Rude, over charge. Awful place

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  • 1 Report review »
    in Doncaster -

    So rude and never on time and also very rude when I rang up to complane I'll never use these again

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  • 5 Report review »
    in Doncaster -

    I use them quiet often and they are always on time, polite and relatively cheap, i recomend them to anyone in need of a taxi

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  • 1 Report review »
    in Doncaster -

    Customer service is awful. Spoke to a lady to cancel my taxi last week. She was vile never expected some to be that rude .

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  • 1 Report review »
    in Doncaster -

    Don't even use this taxi firm if you're desperate! The are awful! Customer service is non existent, so unreliable and terrible to deal with.

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  • 1 Report review »
    in Doncaster -

    I use Alpha 2 or 3 times a week and they are generally quite good..I use the App which is great for me and easy..Today I booked a taxi for 11.00am at 8.38am to Mexborough Hospital..Cutting a long story short..The taxi was late..which in turn made me late for my appointment..Now I understand traffic etc etc..But on this occasion I was actually lied to by the dispatch manage Ken..who assured me when I called at 10.50am to ask why my taxi had not been dispatched he told me it would be with me no later then 11.05am..When it didn't arrive I rang again to be told it was on the road I was on..It wasn't..I work on an industrial estate in the middle of nowhere..you can clearly see cars approaching..The operator was rude and discourteous and had obviously told the driver about our complaint..as when he did arrive and I aired my dissatisfaction..he deliberately went the longest route...Skoda Octavia OY05 YXV..you are a disgrace..

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  • 1 Report review »
    in Doncaster -

    Stood queuing for a taxi around 5/5:30am on the 18.12.16 there was an empty office full of seats it was absolutely freezing outside, pleanty enough seats for us all to sit down It wasn't a loud roudy que everyone just wanted to get warm. Waited 30 minutes to get a taxi. When left taxi realised id thrown my partners phone back to him he had forgot to pick it up. Shouted driver back he didn't hear... Tried from 6am to resolve this with the office up until around 7pm lastnight, still didnt get anywhere. No one seems to know which staff do what hours no contact numbers no bosses in the office. Run by a bunch of idiots basically. Wouldn't recommend them. Reception (one in particular) has a stinking attitude definitely lacks some customer service skills.

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  • 1 Report review »
    in doncaster -

    Car 129 it was. The driver didnt look up from his phone to acknowlede or to help my elderly partially disabled mother get in the car, she had to ask him to buckle the belt as she couldnt do it. I was offered no assistance with a fold up wheelchair into the boot. Rude and discourtious and SHOUTING at me when he was told he was going the wrong way, which he was by the way, You dont tell me which way to go he was SHOUTING. Then after driving like a maniac he did 2 yes TWO illegal left turns before taking us to where we needed to be. Never again will i use this taxi 'service' and will actively encourage everyone i know to do the same. Terrible bad manners.

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  • 5 Report review »
    in Doncaster -

    Best in Doncaster by far and polite drivers thank you alpha keep up the good work x

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  • 5 Report review »
    -

    Excellent service and highly recommend. Angie was particularly helpful as was her manager. Thanks to Alph Mini cabs we managed to get our patient to and from an important appointment. Many Thanks Alpha mini cabs

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  • 5 Report review »
    -

    Very friendly driver, helped me with my luggage and kept me entertained during my ride. Would definately use this company again.

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  • 4 Report review »
    in Doncaster -

    My son uses these regularly and they seem very reliable and on time. Good service.

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