A B M Taxis & Minibuses

Jo price in Dy8 4aw - 23 Jul 22

Taxi arrived at wrong house, we were waiting outside, he went to wrong house then went leaving us stranded!! No help on the phone!! Very angry,

Bethn in Wordsley - 18 Jul 22

Disgusting service Saturday. We booked a minibus for 12.30pm for a wedding. Had not arrived by 12.40 so we called to say here in 8 to 12 minutes. No van by 12.50, rang again, said 5 minutes. Send a tracking link which showed the minibus dropping off customers miles away. Asked for 2 cars instead, not available apparently. Said they couldn't contact driver. In the end had to ring around for family to take us and we missed the ceremony of our childhood friend, a moment we will never get back. Staff were rude and unhelpful. Awful company.

nben1234 in stourbridge - 10 Nov 21

We used this company as the only 'wheelchair' taxi available in stourbridge for my elderly disabled mother. on 2 occassions they contaced us to cancel on the day of the appointment, which was to tak her to a medical appt. when contacting them to express my disatisfaction the guy on the phone was so rude! he told me they had no drivers, no taxis and to go somewhere else! wow. i couldnt belive how agressive and rude someone could be considering i had done nothing wrong!. i will definately not be using this firm again and will be advising everyone i know to stay clear as they are an awful company for reliability and attitude.