Express Taxis

S Pearson in Edinburgh - 13 Apr 19

Worst taxi company in Scotland!! Dont book with them!! Booked the taxi with half an hours notice, from the train station specified the Premier Inn and the postcode, paid for our journey and got to the hotel reception only to discover that the driver took us to the wrong address. When I called up the office to query it I got passed around call handlers and put on hold, then the call handler said shed listened to the call and we hadnt given a postcode? Even though we 100% had! She was extremely rude and aggressive on the phone, did nothing to help us at all. I said we had definitely given the name and correct postcode and would listen to the call myself she snapped “be my guest”. Absolutely disgusting service from Express Taxis. The taxi driver said hed do us a favour and take us anyway as it was only an 8 minute drive we thought it cant be much more, well pay the extra £5/£10. The meter went over £20 and was going up rapidly, we asked the taxi driver and he said this was normal!

Andy Z. in Bannockburn - 11 Feb 19

RIP off merchants, Saturn Taxis charged £12.60 from Bannockburn to FVRH, roughly 1hour later an Express Taxi charged £19.20 for the return journey, complete rip off.

angela in harbour rd - 17 May 18

worst ever never iven came i called 5 times it is on his way and my sun was waiting at the nusrresy for 40 min .