Taxis in GU14

Rude and disrespectful

We booked a taxi for 4 adults to take us to a restaurant & a return trip. The driver who picked us up was on time, friendly & efficient ( he deserves a very good rating). For the return journey, the company could not come up with a driver and after 50 minutes of waiting & numerous phone calls to them, we fortunately found another means to return home. Alpha cars seem to have a monopoly on all taxi firms in Basingstoke ... sadly they did no fulfill their obligation, so we would not recommend them.

Called a day in advance asking for a 3:15pm sharp service for a school run, even sharing with the operator that if I was not going to be able to make it "my wife would've killed me". Service confirmed and call 30 min before the expected time (2:45pm on the day) to confirm all was booked and ready. 3:15 Nothing!... called and they advise the vehicle was on its way, 3:25 nothing! 3:27 vehicle showed up telling me he was just told about the service. Had to collect my kids at the school reception because of course, I was 10 mins late...

They don't deserve even a one star. I booked a taxi on Friday, wanted it to come on Saturday. I waited 15mins for a taxi, I was in hurry, so I called to Alpha Cars asking where is taxi, the operator said it will be with me soon. Taxi never showed up. I called again and said it's not here so I want to cancel it. They said sorry and sent me a message that the driver couldn't find me which is not true! The taxi never come to pick me up. So disappointed, because of them I was late to my appointment. I will never use them again and won't recommend to anyone.

The company is good depending on what driver you get there is a mini bus driver who resembles Shrek with a Liverpool accent beware he is a greedy bully.

Worst taxi company in Basingstoke order anying thing nere 12pm they say thay can't do it till 1 am rude staff on the phone as well and will lie though there teeth there is only 1 taxi company in Basingstoke delta cars cheaper and want to help you un like greedy alfa cars

First class service, booked at last minute, very professional,prompt and an all round first class service provided, would highly recommend to all.

The driver was considerate, drove in a safe manner and made polite conversation. We have booked another journey already and would highly recommend Your Local Car

Reliable taxi service to Farnborough with helpful driver, stylist and comfortable car, most specially, prompt service. Communications were excellent.

I was in the train when i search for a taxi service from Ash Vale train station, i searched the internet and found Dinez Taxis and Airport Transfers online. I called the taxi number and a guy promptly answered the phone, i told him that i am due to arrive in Ash Vale train station in an hour and that i needed a taxi to bring me to Aviator hotel. The taxi operator arranged my pick-up, i received a text update with the details of the taxi that fetched me. The taxi company in Ash Vale arranged everything for me.

We hired the taxi service of Dinez Taxis and Airport Transfers in Aldershot and the whole process was easy, the booking confirmation was sent as promised and they sent constant communication all through out. Had a peace of mind and that is priceless. Excellent taxi service that i will not hesitate to use and refer again and again, you should try their service and you will know what i mean.

Very punctual and polite service. Surprised that I got updated by text message as well which is a very useful service to know where and when the taxi is available. Now booked again and will be my preferred company as they have decent rates too!!!

1 star because is not possible give them 0. I booked a taxi requesting a big car because I had to move things from a flat to another. When the taxi driver arrived I started to bring the first suitcase. The taxi driver started saying he wanted to see the other things I had to carry. He insisted on getting into my apartment. I refused. He yelled at me. Saying that he wanted to be just kind and I was rude. I felt threatened. I called the company to report the incident but I had no luck. The person on the phone was rude and started yelling at me. Unprofessional, rude and aggressive.

I have tried this company before and I was overcharged. I did publish a review discribing the events. The response I received was rude and so unprofessional. After few months Ive called to book another taxi not knowing that Ive called the same company . The receptionist said that I am the person that did leave a bad review. If I want a taxi it will be £30 for a journey of 2 miles. When I said this to the receptionist a very rude man, he even threaten me that if I will leave a bad review again I will have to rethink as he knows my address and will burn it down. This was a direct threat to my family. Police has been informed. Avoid avoid ..

Twice over this weekend my daughter has called for a taxi from her boyfriends house to get her home. On the first occasion she waited an hour and was constantly fobbed off by the person on the phone. The taxi driver that eventually turned up said her next taxinwith them would be free - what a joke. She tried to use her 'free' taxi this evening and waited yet another hour, with many calls before giving up. I would not recommend you at all and will be advising anyone who asks of your terrible service!

Reliable service with courteous drivers. Arrive dead on time and get you to the airport on time too. Good prices too.

Booked a cab a few weeks ago so that I wouldn't need to wait when arriving to my station late - they booked me in and sent me a confirmation text stating time of collection so I didn't rush when I arrived at the station and, instead, let the other passengers take the cabs that were there waiting on the rank. My cab didn't turn up and I was left stranded with no booked cab and the rank was empty. not only that - I was then at the back of the queue!!! Ended up waiting for around 30 mins in the end which was a total nuisance. i complained to Rushmore council the following day and was told the manager of A-line would call me to discuss... I never heard anything and certainly no apology! I will not be using this firm again oh, and by the way (for those that might doubt it) I am (correction: WAS!) a genuine customer. A lone female customer that should not be left waiting in the dark at midnight at a deserted train station which is precisely what happened thanks to A-line cabs!!!

Very poor service, if only I had known earlier !

Great company, used a few times now , seam to be professionals me spot on time.