Lockwood Taxis

david forbes in crosland moor - 4 Sep 18

I booked a taxi from perrys to my home which was fine driver was lovely then later I had to do the return trip back to perrys and I didnt feel safe in the return trip driver going too fast esp by the bus station on the ring road I was glad to get out of cab at the end a bad journey will not be using lockwood cabs again

Siobhan Livesey in Huddersfield - 26 Jun 18

Absolutely appalling service. Booked taxi to collect company director from Manchester Airport at 22.15 on 25/06/18, paid by card there and then over the phone. No taxi appeared at the airport and when i called their switchboard at 23.30, they advised no taxi had been dispatched as they had written down the flight number incorrectly. I asked why they had not used one of the three contact numbers given at the time of booking to clarify the situation rather than leaving the passenger stranded at the airport, to which they replied, we lost the numbers and the flight number. I was advised a driver was 20 minutes away from the airport and he would be diverted, and that i must call the office in the morning and speak with the owner who would reimburse some of the fare to compensate. When i called the following day i was told there would be no refund and as id paid by card and not cash, and because i had told them the flight number over the phone and not written it myself. Extremely rude staff

kc1980 in Leeds - 10 Nov 14

4 mile journey at 5pm: £10. They told us the cost upfront (so it's not a one-off driver ripping us off). We are new to the area so assumed that must just be going the rate. We got Holmforth cars back who charged £7 and they said that it's disgusting we were charged £10. We know who we will use from now on!