• 1

    Excel Taxis

  • 0114 245 0000

    0114 245 0000

  • 3 Elm Lane Sheffield S57TR
21 21 3
Reviews

Overall rating from 21 customers

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  • 1 Report review »
    in Sheffield -

    Cant normally fault, but some drivers go long way round, for example Tues 26th Feb, booked a journey that's normally £3.50 driver went longest way round and it cost me £5 I wasn't happy. I told excel on their feedback but no refund or apology was given.

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  • 5 Report review »
    in Sheffield -

    I suffer with mental health and so does my best friend whoms anxiety is alot worse, we were panicking about not making it to an appointment, and the driver Muhammed was absolutely brilliant and friendly and chatty and made our journey so much more pleasent and was just over all a great service

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  • 1 Report review »
    in Sheffield -

    Was a great cab firm till i spoke with the rude manager

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  • 5 Report review »
    in Brinsworth -

    Trustworthy, helpful & friendly service from driver Sayeed yesterday. I accidentally left my phone in his car & he returned it to me this morning. For which I'm so grateful. Many thanks.

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  • 5 Report review »
    in Chapeltown -

    Great service x 2 tonight.

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  • 5 Report review »
    in Glasgow -

    This place was on time from Glasgow to Sheffield

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  • 5 Report review »
    in Sheffield -

    2 super drivers today, bang on time and so helpful. I'm on crutches at the moment and they were so kind and helpful. Couldn't fault them at all.

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  • 1 Report review »
    in Sheffield -

    I have used this company twice. Very late both times even though I was the first fare of the day and stressed that I was catching a train. Switchboard staff couldn't be bothered and just said they couldn't guarantee times.

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  • 1 Report review »
    in Sheffield -

    Always late, arrogant nasty staff. Never ontime.

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  • 5 Report review »
    in s5 firth park -

    Always used excel. switchboard polite and informative. Taxi arrived on the dot. Reap as you sow. No problems.

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  • 1 Report review »
    in Sheffield -

    Disgusting customer service... Booked a taxi in plenty of notice only to be waitin 1hr over time planned, when rang 4 times to ask if taxi on way was told I'm the next pick up!! Why take bookings if you not going to stick to the time? Train your staff on manners on the phone

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  • 1 Report review »
    in Sheffield -

    If I could rate 0 stars I would, rang at 5pm to ask if I would get a taxi late evening with a dog, told no problem, rang at 11pm to be told no drivers with dog cages explained what I was told and the guy on phone was very nasty and aragont with me, lost a loyal customer excel

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  • 1 Report review »
    in Sheffield, Hillsborough -

    Having used Excel daily for the last few months I have to say that overall their service has been acceptable and their drivers very helpful (I'm disabled and need assistance to enter their cabs from home and from locations to return home). However this week has been a nightmare! I accept that Eid on Thursday took a huge swathe of drivers off the road. I booked a cab for 1.45 despite a number of phone calls there was still no sign of a cab by 3pm. In the end a friend offered me a lift home which I gratefully accepted. Today, Sat 26 Sep booked a return home for 1.30 and the cab, after a number of phone calls which received very curt and almost rude responses with them putting their phone down on me mid- sentence, finally arrived at 2.20. I don't blame the drivers at all but Excel need to more effectively manage their booking systems. They clearly can't cope with a range of cross-city services but also need to manage customer expectations more considerately and advise them if they are n

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  • 1 Report review »
    -

    We have used this firm a number of times, they have always been late, overcharged and today was their second non-show, and we always book 24 hours in advance.. We are new to the area so they were the first one we came across. After the second non-show today we will most definitely not be using them again... we were waiting over an hour before we gave up and started to walk. its not good enough. Poor firm, bad service

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  • 1 Report review »
    in Mobile -

    Absolutely terrible!! Do not use. I ordered a taxi for 5 people at about 10am for 7pm on Saturday night. No problem they said, it's ordered. After it wasn't here at 7.05 I rang them, it's on its way they said. 7.15-it's just down the road. 7.25 arrives. I was livid, it was my sons 18th party and we were going to be late for it!! When we got in the taxi driver said he'd been booked 5 minutes before he arrived!

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  • 5 Report review »
    in Mobile -

    Nearly always on time and drivers are always friendly

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  • 1 Report review »
    in Mobile -

    Usually always been on time but taxi driver dcided to go to the wrong place to pick me up then took him 15 seconds to get to where i was which should have only took 30 seconds making me miss my train! Then insisted on dropping me at the furthest entrance from the train station after i specifically said where to go and what time my train was! Fuming.

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  • 5 Report review »
    in Mobile -

    Daughter in law dropped phone in taxi rang it driver answered then dissconnected it company said the drivers are self employed and nowt to do with them

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  • 1 Report review »
    in Mobile -

    1 hour late for scheduled pick up when we rang them to ask where they were they said "we are busy what di you expect!!"

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  • 1 Report review »
    in Sheffield -

    Driver almost caused serious RTA and Excel cars say they can "do nothing about it" and didn't even want his registration number. Absolutely disgusting.

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  • 4 Report review »
    in Sheffield -

    Kudos to this taxi firm, they have been on time when ever I order a taxi, they never let you down and never charge more!

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