Master Cabs

Kay Morris in Llanell - 31 Oct 21

Appalling...30 mins late picking up...did not Know where going and then just didn't turn up for the return pick up abandoning us. Luckily a more professional firm picked us up as it was midnight . unable to contact them to enquire where taxi was as constantly engaged. APPALLING service....Will NEVER use them again

Laksamee in SA148RU - 2 Nov 20

Very good Taxi first time i use in Llanelli Driver very nice . I book 6.15am taxi come 6.11am Very nice . I will use again.

Katherine in Llanelli - 2 May 19

Absolutely terrible, was told that I would have taxi by 9.10am but to be ready for 9am just incase ... I was catching a train to see my grandchildren in haverfordwest... I of course missed that connection as the driver turned up at 09.17am! So precious time list with my beautiful grandsons ! No immediate apology for being late in the 1st instance, only consolation was I did not pay the fare and that was only confirmed by myself having to talk to someone in charge ! Never use this company again . If they thought they could not get there in time they should not of let me book it if they had any doubt... most other companies would of taken you to your destination as it was their fault .. never mind they do not really care at the end of the day !