Welwyn North Taxis

Laura in Luton - 23 Jul 17

This company pretended to be the taxi firm I had booked a job with in order to steal the job. Had phonecall from my actual driver 10 mins into job. Your driver refused to answer me questioning why he had stolen job. Really unprofessional and actually dangerous. His number plate was WJ14 DVU

LZ in London - 10 Mar 13

Called for a quote and got awful service from the controller who laughed at me when I read out the postcodes for her reference, they go by road names which is fine (although the only cab company I know that does it this way) but to receive a patronising response is not on. I then filed a complaint to which I received no apology just a 'she didn't laugh at you as I was standing right next to her'. Not only was the response uneducated with bad grammar and spelling it was also unprofessional. I am about to begin a long period of work for which I would have used Welwyn North Taxis daily, not anymore, using Mick's Cabs who were far more helpful and professional.