Swift Fox Cabs

Alex Koutas in Leicester - 9 Oct 17

Swift Fox Cabs are hands-down the worst taxi company Ive ever used. I rang to book two taxis for ASAP. The lady on the phone was extremely rude and dismissive, always talking in an exasperated tone and speaking to me as if I were stupid. She said the taxis would be 20 minutes. 35 minutes after I rang, the taxis still werent there so I rang back and spoke to a much nicer lady who explained that the taxis had been put down on the system to arrive at 2:30pm (I first rang at 1pm and asked for them ASAP). She brought the booking forward and said that they should be there within five to 10 minutes. 20 minutes after I rang for the second time, they still werent there so I rang for the third time. The first lady I spoke to answered again and said (without an apology for the delay) that one of the taxis was about five minute away and the other one could be up to 15 minutes. I cancelled the taxis and ordered Ubers instead, which arrived within five minutes. I will never use this firm again

Roy45 in Leicester - 14 Sep 17

My booking 13/09/17 for 18:30. Arrived 19:00. My booking 14/09/17 for 08:30. Arrived 08:45.

anonymous in Mobile - 16 Nov 14

The woman on the phone who takes bookings is the nastiest of all!!! Never again!!!