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    J R & Avacab

  • 01942 671461

    01942 671461

  • King Street Leigh WN74LP
1 1 1
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Overall rating from 1 customers

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    Pre-booked a cab for my daughter's swimming lesson for 4:10....lesson at 4.30. At 4.20 no taxi...I called to find out where it was but there was no answer - I can only assume caller id!!!...neighbour saw distraught daughter and offered us a lift - she got in the pool 5 minutes late for her 30 min lesson. Received a text saying your car has arrived, at exactly 4.30....the time her class starts...if my kind neighbour had not given us a lift it would not have been worth going! I called Avacab to advise them of such....the call handler...who I have discovered is the boss' son sarcastically stated without any hint of an apology "thanks for letting us know you no longer wanted the cab" In calm mono tone I replied "I pre-booked it for 4.10, thank you for letting me know it was running late" To which the fantastic customer service continued....in that he hung up the phone on me! Use Zcars! No issues with any drivers just call handlers! Straw that broke the camels back! :-/

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