Z Cars

Sapphire in Failsworth - 17 Dec 19

Startax/Embassy/Z Cars or whatever you are calling yourselves today, you are absolutely disgraceful, we are stuck at the airport and being refused a taxi because your driver cant explain where he is, and this is a huge car park/a huge airport, both of us are Asthmatic, Ive already had an incident today due to how cold it is, and being sent on a wild goose chase around Manchester airport car parks, is not my idea of good customer service. I use your taxi firm all the time, and our pub puts a lot of business your way, and I cannot believe the way I have just been spoken to, when I tried to rebook a cab, my Husband was getting frustrated on the previous call as your driver wasnt making any sense at all. But to accuse ME of swearing is not only untrue, but an insult, the operator I spoke to refused to send another cab and hung up on me! Disgusting! I will be using a different firm from now on! #rude #ignorant #uncaring