Taxis in M5

terrible service , made us wait 45 minutes from Mri hospital and was rejected by many of the drivers because it was local fare. Never ever will i use them again.

Shocking service run by Ma Baker. Ended up losing a holiday because of this company constantly telling me the taxi is on its way, its round the corner. It never arrived and I ended up losing the train to my holiday destination and a fair amount of money because of them. Should be shut down, also they are in cahoots with licensing people at Salford council so you cant win. Disgusting uncaring service run by a very hard rough woman who couldnt care less. Wouldnt have given any stars but had no choice but to give one.

Mum who is 86 ordered a taxi for 3.10pm to take her to the Drs for a 3.30pm appointment. I had to go and get her as the taxi failed to turn up. She had been stood outside since 3pm. I got her at 3.35pm. Good job Dr still saw her as she was 15 mins late. She won't be using this firm again. Hopeless

Crazy , moron woman on the call center Cut off the line twice when I asked for a ride in unprofessional way and said inappropriate words without any reason. The worst one ever

I booked a taxi from Asda Trafford Park to Ouse Street in Salford. Only 2 hours prior to this a friend gave me a lift from Ouse Street to Asda Trafford Park, on my google timeline this took 1.9 miles. However the taxi did it in 4.1 miles & cost £9.95. I thought at the time it was a long way round, obviously he cheated me. I wont be using your firm again, appalling service, this taxi driver isnt doing your firm any favours

Every time I call I'm asked for a password. I never set up a password. The women explained might be the previous owner before and probably was she them said due to people running from taxis ?? So people run and the previous sets a password? The women then wants me to sent a copy of my tenancy agreement in !! Provides no info and basically fobs me off. It's ok though 1010 taxis will do apps really good and uber. Clearly this buisness doesn't want to remain much longer clearly. Awful attitudes poor customer service. Never heard anything like it.

Why do these drivers not carry card machines? The last two times I used these cabs the drivers say they have no card machines.

I was undertaken on Hulme Hall Road, Cheadle Hulme by Street Cars taxi 7561. The driver was in the left turn only lane when he cut across me to turn right. At each set of red traffic lights between Hulme Hall Road and Adswood the driver sat with his foot in the brake dazzling me. The driver also did not use their indicators. Very bad driving.

Phoned a taxi on 25/3/2022 to take us to Manchester airport at 1905 and told the car would be 20 mins. Half hour later, phoned back to be told taxi would be 5 mins. Waited anothe 20 mins, still no taxi. Ordered Globe taxis next and it turned up within 5 minutes. While we were waiting for Globe taxis, two street car taxis went right past and parked at main entrance of wythenshawe hospital when we had told them it was the A+E door we were at. I will never use this cowboy firm again.

Booked taxi from Altringham to Salford price online was 18£ but driver charged me 33.40£ ,tried to contact customer service bo no one answered.Better not to use that company especially driver PV740 car reg BK13KPU

At around 2pm, on. 19-6-18 , we called a streetcar taxi to pick us up from ibis hotel , Pollard st, Manchester ...the driver tried to make out he didn't know where deansgate was ! .. Then he got my friend to type it into his phone , he faffed about a bit, while the clock ticked away . I told him he needed to turn right onto the ring road . so he then proceeded to pull away from hotel and go into the left turn lane ..he totally ignored all the directions his phone was giving him , and when we kept asking him why he was going the opp way, he just mumbled at us, like he couldn't speak English .. Driver went the longest way round, dropped us in the wrong place , and ripped us off with overcharging , thinking we didn't know the area as we're not from Manchester ..total rip off

Got a Taxi from Eccles to Winton A pick up on way. cost £3.50 £4.00 given . The same root back no different than going the price went up to £5.50. I asked why and he said it was longer in the way back, the cab office said it costs £5.20 . Does the price go up after 10 oclock or do they turn the meter up ASK FOR A PRICE BEFORE YOU BOOK THEM RIP OFF . I WONT BE USING THEM AGAIN

So bad! Very rude when i called to book. I have sent an email about this and they don't answer.

Very unkinde lady that answering the phone. She is rude for the thirde time that i had to call minicabs. I will never call again.

Most unrespectfull taxi service. I called today to ask about yhe cost and she sayed very angry * i dont know* and ended the call!!! I called back to ask her why she did that and she sayd i can book t a taxi but dont ask me anything! I have been never treat like this before. Agly person.

Clean cab I was not over charged either.Wanted to go home and was taken by the driver! Very thankful for that, good service must be said!

Terrible service. Rang at 6.40pm to book a taxi for 7pm. My wife and I were standing outside for 10 minutes waiting but no taxi arrived. When I called them again at 7.10pm they had no recollection of the booking and offered no apology!!

Pre-booked 2 days in advance my there and back taxi after being assured they take AMEX (was put on hold whilst operator checked with the boss) Driver arrived on time but car seats were filthy and driver was smelly arrived at destination to be informed hes a cash-only driver. I had no cash but he wasnt letting me go. Rang 1010 whilst trapped in the cab at my destination. Operator was rude, acting like this was all my fault. Eventually agreed to pay for both journeys with my pick-up driver later that evening with my AMEX! Midnight arrives, my homeward taxi arrives, nice pleasant guy. Car clean, no smellies. He already has the earlier fare on his meter, so theres obviously been some communication. Gets home. DOESNT ACCEPT AMEX. 1010 get your act together. Sort out your abysmal operators and check your drivers for cleanliness. Youve inspired me to learn how to use Uber!

I booked a taxi to take me to Manchester and they never turned up. One driver charged £2 over the charge because he had to fold his back seats down to get a piece of wood in the back. I will never use 1010 again.

Driver using his mobile phone whilst driving, nearly caused an accident, told him to stop using his phone & watch the road, he told me to get out, & drove off with me half out of the car & the door wide open.

Worst taxi firm iv ever used. Booked airport both ways not too bad going although 15 minutes late coming back 35 minutes late didn't even set off till we were waiting outside at midnight then turned up in a car that stunk like a wet dog shocking

Taxi Driver Number 54 in car 2793 is a pervert, been reported to the company and all they said was will keep an eye on him, not really what you expect when he puts his hands on women alone in the taxi!!! They should be ashamed of themselves and sack the idiot. Could have chosen other words for this but had to be as polite as possible. Please be aware ladies getting in to there taxis and use an alternative if possible for your own safety!!!