Taxis in M6

U not deserve any star

Some of Alpha cars drivers are cons and ruthless, they will take passagers to a longer route and used plastic to cover their reading mitres so you won't see the amount reading, and some of them will go away with your change, this is my experience, I called the Alpha office to laid a complaint and they tried to contact the driver and at first the driver denied and he later agreed that it was a mistake, then I requested my change back the driver refused to return my money then after about a week later I called Alpha cars and the same driver came, at first I requested for my change and he denied it again then I called the Alpha office the staff that talked to me she said the driver said he want to take me to where I was going half price which he never told me after much aguement on the phone with the Alpha staff I discovered that she was siding the driver and she bang the phone on me, Alpha cars staffs lack customers care, my family and I will never use Alpha cars Manchester again.

Have booked a taxi and he picked up another ppl interested of saying sorry the customer service said you dont understand Ive booked another taxi for you !!!!!!!

Make me wait one hour and after every10 mins they ask for another 10 mins at last I had no other option so cancelled it and took Uber instead

i have booked a minibus an anvance but a normal taxi com im not happy with the sevice

terrible service , made us wait 45 minutes from Mri hospital and was rejected by many of the drivers because it was local fare. Never ever will i use them again.

AVOID!!! AVOID!!! Awful car service!!! Terrible customer service!!!! I ordered a car in advance for a journey to the train station, THE CAR ARRIVED 25 MINUTES LATE, WHICH RESULTED ME IN MISSING MY TRAIN! being stuck at the station with 4 little kids waiting over 1 and half hours for the next train resulting me in arriving home at 11pm, and when I called them to say that i missed my train and have to purchase a new ticket they reassured me that they will reimburse me for the new ticket, (LIARS) and i am chasing them for the past 2 month and no refund has come, when calling them I am never able to get through to the manager claiming he is not in although i have called by now more then 35 times at all times of the day, They keep on promising me that i will get a call back from the manager within the day and obviously i am still waiting for the call! Rude people answering the phone!! no one is helpful there!!! emailed them countless times and no reply! DON'T TOUCH THEM!!!!!! DO NOT!!!

Fantastic friendly customer service from the second they picked up the phone! Polite, on time and professional. Highly recommended.

The are very good and reliable

Excellent service and very helpful staff always on time will be using local cars again

Very good service and price

Called up for a taxi in the winter, only firm that actually answered their phone and was working in the snow! Very pleased for their service in the cold weather, top service.

My daughter lost her phone in the taxi rang to ask them to look tonight half an hour ago and he was very rude,the drivers hand things in this is manchester not bolton but they operate from bolton too? Asked him to ask the driver to look under the seats he said I've just told you then hung up!! What a you not what!!!

Waited an hour for an immediate pick up, they never arrived. Called five times each time was told it was "round the corner", eventually a snotty operator argued with me saying I had missed it despite being stood at the pick up point all that time. Could have got the tram with time to spare for a fraction of the cost. Do not use if you actually need to be somewhere.

Used to be really good now its absolutely poor. Now they don't even tell you when your taxi is outside and when you ring and ask to see where it is they say its bin and gone, this has happened 4 times now. Rang a taxi before they said its on its way and it took 40 minutes!! Never ever again am i ringing this taxi company

Cheap prices for taxi fares, they usually turn up quickly as well!

Enjoy using the taxi service! They are quick on arrival, never come late! Charge just 2.80 for each fare too!

Totally rubbish service booked a taxi for a certain time and never showed up rang them twice to complain and was told just cos u book a taxi for tht time don't mean it will come then and also told i should make sure I book it at reasonable time so I'm not late for work half is plenty of time for me to get there will never be using agin back to cresta for me

Excellent service. Quick, nice and polite drivers, operater friendly.

I booked a taxi from Asda Trafford Park to Ouse Street in Salford. Only 2 hours prior to this a friend gave me a lift from Ouse Street to Asda Trafford Park, on my google timeline this took 1.9 miles. However the taxi did it in 4.1 miles & cost £9.95. I thought at the time it was a long way round, obviously he cheated me. I wont be using your firm again, appalling service, this taxi driver isnt doing your firm any favours

Every time I call I'm asked for a password. I never set up a password. The women explained might be the previous owner before and probably was she them said due to people running from taxis ?? So people run and the previous sets a password? The women then wants me to sent a copy of my tenancy agreement in !! Provides no info and basically fobs me off. It's ok though 1010 taxis will do apps really good and uber. Clearly this buisness doesn't want to remain much longer clearly. Awful attitudes poor customer service. Never heard anything like it.

Dead phone only £10 in my pocket phone dead uber is £20 surge pricing He let me charge my phone we fell short of my destination due to the meter and he drove me to my destination anyway Kingsley will be using them again instead of uber in future.

I forgot some food in the taxie, so as soon as I realised that I have left my food in the car I called the taxie firm and the polite guy said the taxie would be back in 5 so I waited but than before that he called back and said 15 min and I said Ok I will wait, I waited for more than that and tried calling back an Indian guy answered twice and was very rude and put the phone down on me so did the women that answered after him. Whats this becoming to

Worst experience of my life... Waited 10 minutes then another 10 then another 10.. Nearly 2 hours later.. Still no taxi. Absolutley disgusted! Leaving 2 girls on the street for this long, will not be returning to manchester any time soon due to this bad experience!

Low taxi fare prices, quick to turn up,they have always been reliable for me!

Top class taxi service! They turn up on time! Never had a problem with the service, reliable fast service always!

Only knew this number called up for a taxi. Driver picked me up 5 mins later, was dropped home safely and fare price was just 2.80! Cheap or what?