• 1

    Wednesfield Radio Cars Ltd

  • 01902 305333

    01902 305333

  • 2a Raynor Parade Raynor Road Wolverhampton WV109QY
Reviews

Overall rating from 2 customers

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  • 1 Report review »
    in Tettenhall -

    Ordered a taxi which drove right past me, even though I tried to flag it down. I called the driver staright away and told him he drove past me and asked him to come back. It took him 10minutes to return. Due to his lateness I missed my medical appointment. I told him to pull over and let me out as there was no point in continuing. He didn't ask me for the fare £4.70 and I thanked him for that. I thiught he was doing me agood deed as this was HIS fault. 2minutes later I get a phone call from the office from some incredibly rude 'woman' who was very abusive, called me a liar and wouldn't listen to a word I said. I will NEVER use this taxi firm again. Worst customer service I have ever encountered.

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  • 1 Report review »
    in Wolverhampton -

    If I could give 0 stars to this review I would. I have never met a ruder driver than last week when I had arranged to be collected from the airport. On drop off 2 weeks earlier another of their drivers left us 10 minutes walk away and I rang to complain as it was pouring down and we had large suitcases and hand luggage. I was told my grievance would be passed on to the manager. Two weeks later we were told to wait outside the airport and the driver would contact us. I was dark and very cold and eventually we rang and got put through to him only to be shouted at to hurry up or he would have to pay. We didn't know where he was and his English was poor. Eventually he stopped on the road and we had to run around some barricades to get to him. He shouted and called us liars and behaved dreadfully. I rang to complain and was told the manager would ring me back. I am still waiting.

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