Five-eights Colchester

Tony in CO11 1US - 12 Dec 22

Pre-ordered a taxi several days ahead (and confirmed electronically by the taxi firm)) for five people going to our annual Xmas party in Ipswich. First pick up 6.00 in Wivenhoe, three further local pick-ups for 7.00 arrival to outskirts of Ipswich. No taxi arrived by 6.30 and when approached their very unhelpful attendant stated ' but we are very busy '. I phoned again 5 mins. later only to be told again 'very busy' ! We had no choice but to cancel the taxi and drive ourselves to the venue. Utterly unacceptable behaviour from an irresponsible business. We did get the pre-arranged after midnight service home after checking that during the evening that this was actually going to turn up. Ancient taxi arrived, appeared to be devoid of good lighting and no sat nav facility. The driver was ok. As a result of this we had to arrange transport the following morning to collect our vehicles from the venue. Don't go near them, they completely weigh up 'what's wrong with the modern world'

Llll93 in Colchester - 9 Apr 22

DO NOT USE! I booked two taxis with at least four weeks in advance. They had taken money out of my account prior to this as well. In my eyes, this would mean your taxi is secure, but how wrong I was. Our first taxi was meant to be with us at half six, after four phone calls, the taxi FINALLY arrived at 7.10, 40 minutes late! There was no apology at all from the man on the phone. I then had prebooked a taxi for 10.30pm, at 10.15, they messaged to say they had a busy service and just deleted my taxi. With no warning, or with no other option. Utterly disgraceful service, will never be using again.

Phil in Colchester - 6 Feb 22

Booked a Cab online at 12.30 for 18.30 that night. Got a text at 18.04 telling me that the cab was cancelled due to high demarnd. How is this the case when I booked 6 hours prior. Fuming. Called 543210 (hawaii 5-0 cabs) and came in 10 minutes