Taxis in New Forest, Hampshire

We booked a taxi for 4 adults to take us to a restaurant & a return trip. The driver who picked us up was on time, friendly & efficient ( he deserves a very good rating). For the return journey, the company could not come up with a driver and after 50 minutes of waiting & numerous phone calls to them, we fortunately found another means to return home. Alpha cars seem to have a monopoly on all taxi firms in Basingstoke ... sadly they did no fulfill their obligation, so we would not recommend them.

Called a day in advance asking for a 3:15pm sharp service for a school run, even sharing with the operator that if I was not going to be able to make it "my wife would've killed me". Service confirmed and call 30 min before the expected time (2:45pm on the day) to confirm all was booked and ready. 3:15 Nothing!... called and they advise the vehicle was on its way, 3:25 nothing! 3:27 vehicle showed up telling me he was just told about the service. Had to collect my kids at the school reception because of course, I was 10 mins late...

They don't deserve even a one star. I booked a taxi on Friday, wanted it to come on Saturday. I waited 15mins for a taxi, I was in hurry, so I called to Alpha Cars asking where is taxi, the operator said it will be with me soon. Taxi never showed up. I called again and said it's not here so I want to cancel it. They said sorry and sent me a message that the driver couldn't find me which is not true! The taxi never come to pick me up. So disappointed, because of them I was late to my appointment. I will never use them again and won't recommend to anyone.

The company is good depending on what driver you get there is a mini bus driver who resembles Shrek with a Liverpool accent beware he is a greedy bully.

Worst taxi company in Basingstoke order anying thing nere 12pm they say thay can't do it till 1 am rude staff on the phone as well and will lie though there teeth there is only 1 taxi company in Basingstoke delta cars cheaper and want to help you un like greedy alfa cars

Rude and disrespectful

Woeful. Aggressive driver who showed up 10 mins before arranged time. Then proceeded to question where I was ! Ended with me hanging up the phone after he says “do you want a ****ing taxi or not?” Incredible ! Dont use. Driver in question has a Mercedes c class estate

I can honestly say one of the best taxi service in New Forest. Lovely drivers.

beeing regular last month, always on time. Thanks a lot and see you again guys.

I always prefer local cab companies when going there from Heathrow, as the drivers know the local area and it is cheaper than booking a car from Heathrow at last minutes. For Southamton cruise transfer, we booked this company's cars twice and found theme very professional and reliable.

great service, truly recommended. I found these guys the best among local taxi firms on southamptonhampshire.

I have used this company for the first time for round trip to gatwick we landed late at night and the driver was there for us. On our journney bak to southampton the M23 and M3 was closed we had to take long trip with out any extra charges.