Tameside Taxis

Janet in Mossley - 2 Dec 18

Appalling service, don't use this company if you pre-book and expect your cab to turn up. I booked a 7 seater cab a week in advance to bring us home from a family dinner. When it failed to turn I rang the base and was told it would be over an hour late because all the cabs were in Manchester. I said that was unacceptable because I had a pre-booking and was told that if I had rung up for my taxi then I would have been told it would be an hour - but I had pre-booked !!!! I was given the option of two cabs but when I asked if they would honour the confirmed fare for the 7 seater I was told that I would have to pay more for both taxis. We eventually managed to get another company to send us a mini bus. Having read other recent reviews it seems this is a common occurrence.

Nicole in Manchester - 9 Oct 18

Absolutely appalling service. Booked a taxi for 5:45pm to the airport. No one turned up. We rang at 6pm as they're 15 minutes late - no one answered - the phone was out of service or being hung up on me! We have had to ask a neighbour to take us last minute running 25 minutes late in rush hour traffic! Wouldn't even give this unreliable company one star if I didn't have to!

Elisha in Hyde - 6 Sep 18

At 10am this morning I booked a taxi for 3:15pm. At 3.05 when the taxi had not arrived I called the taxi company and asked if the taxi was on its was and was told there was no taxi on it way. After explaining i have an appointment in 10 minutes, the lady said she would send one "urgently". Finally at 3.25 the taxi arrived, i was now already 10 minutes late for my appointment. Needless to say the surgery could not fit me in and I missed my appointment. This means not only have I paid £11.10 for a taxi and lost out from an hours of paid work, I now have to do the same this again. I would understand this being a problem if I had not already booked the taxi but as seen as I had booked 5 hours in advance, I was very disappointed and will be looking for a different local taxi firm for all future taxi requirements including my second trip to the surgery. Todays experience was not even worthy of a 1* rating but that is the lowest option available.