Mainline Taxis Association

Rupert in Harrogate - 20 Dec 22

Mainline Taxis in Harrogate are a total disgrace I booked my Taxis with them 6 months prior both on emails, in person in there Harrogate Office & on 2 separate phone calls yet they still failed to send the booked in taxis at the time they had confirmed they would be doing they left my 86 year Mum who has got major Parkinsons Disease & is unable to walk so is now in a electric wheelchair and they were made fully of this when I made the bookings & myself having had one of my legs amputated to save my life, they left us for 55 mins late to collect my Mum, my Wife & myself on our Wedding back to the hotel where we had booked a meal for our Wedding so we were late for our Wedding meal & my Mum was left heart broken & they did not once say sorry .& actually there operator tried to blame myself for there own extremely bad communication to there own colleges,I will never ever use Mainline taxis in Harrogate again & I suggest any one looking for a Taxi in Harrogate avoid them like the Plague

Jane in Harrogate - 16 Dec 17

I booked 2 taxis on the busiest pre Xmas night of the year only at lunchtime of the evening we were using the service, and was pleased to get our taxis booked ( this was the 3rd company I tried)! I was kept informed every 5 minutes from the time of our intended journey that "the driver was on his way" and then "the driver is outside venue", giving me name of driver, make and colour of car and even it's registration. Our venue was packed and everyone was leaving at the same time so I have given Mainline 5 stars because they arrived within 10 minutes of our arranged booking. The cars were clean and drivers courteous. Thank you Mainline!

andrew in harrogate - 10 Oct 17

Dangerous aggressive driving - DO NOT USE!!!