Taxi First

S in Plymouth - 6 Mar 22

Pre booked night before. Upon calling they couldnt see booking, hadnt allocated a vehicle and couldnt provide a vehicle in time for booked train. Due to waiting to call to give them allowance for traffic it was then too late to get another taxi in time. Missed train despite pre booking a long time in advance and to the train station. Do not use. Try Tower instead.

Lisa in Efford - 11 Dec 21

Do not use will let you down booked day before 45 mins later after numerous calls total waste of time

Mike harding in Plymouth - 30 Sep 21

I have multiple journals with this its like a hit a miss really one was amazing there the other one was horrible he was inpatient I am 13 my card declined and he was shouting while I was called my dad who sent me money really I wouldnt recommend it was a disgrace.

Ellen in Plymouth - 28 Sep 21

I called a taxi at 6pm to pick me up for 8pm. I have just finished a 14 hour shift in the care home I work at. I rang the taxi company at 8:10pm and someone told me the driver was dropping someone off in leigham, and will be on their way. I rang again at 8:30pm. They then said theres no one available and itll be a long wait. Do taxi companies not prioritise key workers anymore ? Why do they book people in if theyre unable to attend to that person on time or near the time ? Its now been 40 minutes. Why do drivers click off when they have someone to attend to? This has been happening a lot recently. If they had told me no sorry we dont have enough drivers, I wouldve found a different way home. People rely on taxis daily, Id rather be told no than be told yes and then have to wait 45 minutes to go home after an extremely long day.

Heather in Plymouth - 30 Aug 21

Victor the driver was extremely professional and polite. He got us to the train on time against all odds. Would definitely recommend.

Mrs Hazell in Devon - 24 Mar 21

Shocked and saddened that a young man with health issues had a seizure this morning after being berated by a Taxi First driver in Stoke. I urge you PLEASE DO NOT USE THIS TAXI COMPANY. Ive just been seen the list of complaints on their Facebook page. Thankfully the man concerned is recovering but this could have been a lot worse for said gentleman and the taxi driver. Appalling customer service from this driver. Should he be on the road right now?

Martin Doswell in Modbury - 12 Feb 21

Always a great service, courteous drivers, lovely clean and safe cabs. Highly recommended

Kevin in Plymouth - 15 Feb 20

Booked a car for 6.30pm for a restaurant booking at 7pm,at 6.40 I rang them to check on where the car was.Operators answer was we are running an hour behind so you car will arrive around 8pm.Telling me I should book an hour earlier to allow for this.Totally shocking service and attitude.The sooner Ola or Uber arrive in Plymouth ther better

Philip Paton in Liskeard - 1 Oct 19

Ruined my birthday. Ordered a taxi which arrived on time but impatient to wait more than 3 minutes for me to walk from the train to the front of the station. Told me hed cancelled when I got to the front. Made me late for my appointment. Never use again. Absolutely awful taxi company. Shoddy drivers.

Christine in Plymouth - 17 Aug 19

Terrible service taxi didn't show up even though we booked 4 hours in advance. Control room have no idea what is going on or where the cabs are and lied to me several times saying taxi was on it's way. Never use this company again. Rubbish.

Steve Protheroe in Plymouth - 4 May 19

Having epilepsy and therefore not driving I regularly use taxifirst for my children's school run, my work, my social and my wifes business customers as we have done religously for the last twelve years.That's12 years guys. What a let down the last two months of No shows have been. I am so glad I am not a single lonely female phoning your company late at night aski.g when the taxi I order two hours ago is,..only to be told so many time Its on its way. I will not thank you for your bad none existant service.