Taxis in PO1

Fantastic service. Even though we only made two very sort trips, that did not put them off. Arrived both times within a few minutes of calling them.

On 16th February 5.45am, I had to get the very short distance, at silly o'clock in the morning, with luggage, from the Wightlink Car Ferry Terminal, as a foot passenger, to catch a coach and I was stressing out ! I called the day before as I was worried it just wouldn't be worth their while. The lady who arranged my taxi was extremely kind and reassuring. As I walked off the ferry I saw the driver stood outside his car, waving at me and he greeted me by my first name and with a wide smile. He was absolutely lovely. Nothing was too much trouble. He got me there in plenty of time and wished me a safe journey and a happy visit with my grandson. First class service delivered by extremely nice people. Highly recommended.

Wow

Good service and good value.

Despite pre booking a return trip to West Ashling , the return didn't turn up , phoned 5 times and promises of 'driver is on the way' were all false. Was left stranded until pub owner gave us a lift home. Irony then that later I got a text almost 2 hours after the pick up time saying the cab was outside the pub !!! Avoid this Company.

Appalling. Pre-booked means nothing. Waited an hour and eventually someone arrived but not until 2 calls to hq. Very poor customer service (oxymoron). Stressed driver who spent far more time on his gadgets than safely navigating our trip home. Happily it wasnt raining as we were in the middle of the countryside. Avoid this company.

DON'T USE ANDI CARS GO WITH SOMEONE ELSE! - They refused to take us where we needed to go! ruining my birthday! I would give 0 stars but that't not an option. We had booked with Andi cars to get us to Winchester for my birthday celebrations. Booking was taken with no issues, and we were made to pay the return leg of the journey in advance. On the day, despite booking a month ago, they failed to show up on time, when my husband called they told us they were struggling to allocate a driver. After 30 minutes waiting we called again and was told a driver 7 mins away from us will be allocated, after waiting on hold we were then told the driver refused the job. I have never experienced a taxi company flat out refusing to get us where we wanted to go, clearly unless you want to go local Andi cars are simply not interested. I just wish this was told to us when we booked so we could have made alternative arrangements. But they couldn't care less. DO NOT USE THIS COMPANY

Avoid absolutely Disgusting service booked a 6 seater a week prior to requirement phoned again on the morning that we needed was assured all was good had to phone again as taxi didnt turn up on time eventually turned up 25 mins late then for the return had to phone 3 times and was eventually sent 2 taxis which were an 1 hr late as the 6 seater was not available company is a shower of Shxt

AVOID!!! Left disabled relative abandoned in scorching hot temperatures waiting for a taxi that was pre-booked hours earlier by phone. The weekend supervisor said it was "Human Error" and admitted they gave up trying to dispatch a vehicle because they "assumed they would no longer be waiting after 1hr and 40 minutes" and even though we know they had other vehicles in the area at this time they said "these vehicles couldn't be dispatched once they had dropped off their passengers!" No regard for the physical or mental well-being of their customers what's so ever.

Do the same journey every day 90pence dearer !

We have used Hardway cabs numerous times and been happy. But a few dats ago we booked a 7 oclock taxi going out and an 11 oclock taxi to get home. The 7 oclock taxi came at 7.20, no big deal we understand these things happen. The 11 oclock taxi.....we phoned them at 11.22 to be told the taxi was outside at 11 oclock but left because we werent outside, they did not phone/text us or ring the doorbell. They said another taxi would be sent in half an hour. At 11.54 we phoned again and explained that we had a babysitter at home and we had booked an 11 oclock taxi for this reason, it was not ok that we had not received any communication about the first taxi and we had booked this days in advance. I wasnt happy but I was not rude. The man on the other end of the phone told me I was being rude and that they were not going to send us a taxi out. We arent rude people, we had children at home and couldnt get to them, so I feel understandably I was a little annoyed.

They are always on time and charge a reasonable price. M