Taxis in Pontypool, Gwent

Always great service and thank you for getting me home in the snow.

Just a quick note to say a big thank you to the office staff on last night. Thank you for the tea and comfort and looking after me and making sure I was ok and got home safe. Restores your faith in humanity. E L.

Used them today as I got let down by dragon excellent service and 30p cheaper. Thank you ABC.

Reliable service great value for money

Good service, value for money, highly recommended!

Spotted around Cwmbran driving like a mad man !

If i could rate this company 0 stars I would. Ordered a taxi for 10.15pm rang them at 10.20pm and they reckon they were outside for 10 mins. No phone call to say they were outside...nothing! Despite turning up early!! Avoid this company at all costs

Turned up a day early? But could not have cared less that there were no taxis for the six of us the following evening in spite of booking 2 weeks in advance. No "sorry for the mistake" just disinterest.

Their drivers are awefull, left me stranded took me 4 and a half hours to walk home absolutly livid.

Tbf he always there and always tri to get me to jobs top guy top firm

Waste of time booking with Mias,they wont turn up and wont answer the phone,wont be booking again or recommending!

I personally recommend this company yes sometimes during the rush hour they can be late by a few minutes but the drivers are apologetic if late but on Christmas day I needed to get home was gonna be charged stupid money by other companies but mia;s got me home even though officially they were not running on Christmas day I recommend them.

Very disappointed. My wife booked via their website and paid in advance. They cancelled the booking a few minutes AFTER they were supposed tgo pick her up. She missed her hospital appointment as a result.

Have used this company on a number of occasions and have always been pleased with the experience. Last occasion was 8/4/2023. My booking was taken in a fast, efficient manner. It was confirmed by text as I was putting the phone down. At EXACTLY the time of my requested pickup, I had a text to say that the cab was waiting for me. The driver (Jan) was supberb and the fare was very reasonable. Again, happy with the service.

Taxi driver driving far too fast down a school road with kids on either sides decided to soak me and my kids by driving through a puddle. Spoke to her at the school gates and she told me to lose some weight and hit me with her car door. A lovely person and a lovely company. Avoid.

Disgusting language from the lady driver! who then threw my change at both me and my 12 year old.. Cannot actually believe the experience!

Wanted to make a complaint about a driver blocking me in but was greeted on the phone by the most disgusting woman I've ever met. Refused to take my complaint or even listen to what I had to say. Told me that they've reported me to the police and when I asked her name as I am going to be taking this further she hung up on me. This place needs closing down!

If I could give a minus 5 I would. Absolutely awful. Booked a taxi and waited 15 minutes before phoning to see where it is lady said it's on its way, waited 40 minutes in total and still nothing. I eventually gave up and phoned to tell them and the woman basically said I was a liar and that there was a car there (which is just not true) and it was unmarked. Even if there was an unmarked black car that bothered to turn up a young woman on her own isn't going to walk up to a random black car at gone midnight and say 'hello any chance you're a taxi'. Absolutely idiotic. Rude staff and awful awful service. DON'T EVER USE.

really positive experience used for first time today. on time.. professional..reasonable. nothing to fault. Have a good app as well.

Made my wife late for work as ordered a taxi sent a text to confirm but did not turn up and its not the 1st time they have done this they are a shocking taxi firm use another btaxi company if you can at all costs.

shocking. never answer the phone and can be quite rude.their attitude is people will use them anyway.

Brilliant service from booking to drivers. Text system brilliant for keeping safe

Loyal customer for years, phone to chase a late taxi and accuse you of not booking in the first place. Disgusting.

Always on time for our pool team near or far. We got a 8 seater bus every Thursday fantastic service

Lovely company , I used them for my wedding last weekend. Brilliant day thanks guys

I explained to the women on the phone I needed a taxi asap to work as my car wouldn't start and she sorted it out straight away. Thank you very much

Booked taxi two hours in advance for it it not to turn up. Got told it would be there after an hour of waiting on my door step. I phoned again only to be told that he had been and gone, baring in mind I was stood on my doorstep the whole time

So impressed with the service provided. Thanks b-line