Taxis in SO16

Appalling. Booked a round trip from Southampton outward pick up all fine but failed to make the return pick up from the same place. And so rude with it

Appalling. Booked a round trip from Southampton outward pick up all fine but failed to make the return pick up from the same place. And so rude with it

Didn't turn up at all, i phoned to complain and was blatantly lied to horrendous company.

Downloaded the app this company have a really good app - better than Uber!

I ordered a taxi yesterday with this company for the first time and was so impressed with the service. The driver was lovely

Booked taxis with radio taxis told would be about 10/15 min that was 18.15 at 18.50 rung and cancelled as it hadn't turned up booked with door to door at 18.52 turned up just before 19.00

Radio Taxis are the most well known Taxi firm in Southampton due to their quick and professional service and friendly drivers! Due to this, I have always used them and will continue to do so!

I was in a rush to pick up my infant child from relatives, so while waiting considerate amount of time for the taxi, I hailed a different one. I then received a call from the taxi driver, so I apologised to him and explained the situation, but he then called me an idiot and told me to f*ck off! Yes, he actually used these words! So rude, unprofessional and unacceptable! I was relieved that I never got into his taxi! The guy had clearly anger management problems and should never work with people. I ordered a cab from Southampton High Street (from Sprinkles Gelato) at around 10:43 on Saturday 25th Nov 2017.

I've used radio for years, the best by far! Very prompt.

Used several times from my home to Southampton Airport always on time. Short notice taxi to Heathrow from Southampton was also accommodated. Reliable.

dangerous drivers . pulled out without looking nearly caused crash.

Just wanted to say thanks for going to extra mile for me the other day! Thanks, Tom

I would just like to say how unhappy we were with the service; I called Saturday at 12:06 to book for 10 people I was told and received a message that this was booked in that we would have a 6 seater and a 4 seater. 6pm come still no taxi no message 10 past 6 I called up and was told they were on their way. First car turned up about 6:15 which was a 4 seater and then another 4 seaters with 6 to be collected so I call back and was told another 4 seaters was on it way, so not only was it 20 minutes late we turned up late with not money off and having to pay 3 lots of fairs and all I was told was nothing you can do I dont think this was very good customer service and will not be using you again especially when this was pre-booked.

I ordered a taxi for 6 am in the morning to take me to The Coach Station to get a coach to Gatwick. It had not arrived at 6.05 am, so I rang the office, to be told there wasn't a taxi available just yet but I was next on the list. It was currently in Merry Oak. I made other arrangements and got to the coach station at about 6.20. When I rang to cancel the taxi I was told it was on its way. As my coach left at 6.35, I would probably have missed it, and possibly my long haul flight.

What an absolute shower this firm is ! If I could leave less than 1 star I would ! I booked a taxi to take my 88 year old great aunt home on Christmas Day. I booked with a lovely lady over the phone and she even phoned on Christmas Eve to confirm everything. Taxi was due between 7.45 & 8 pm Christmas evening. At 8.15 pm when there was no taxi, I called. The most obnoxious man answered the phone and said "he'd get here when he gets here and that's just the way it is darling .." I asked for a rough estimate and again he said "no idea, when I get there and if you don't like it you can cancel and make alternative arrangements " I did cancel and thank goodness a member of the family who hadnt been drinking took her home, but that is not really the point. Never again shall I use this firm and I shall make sure that everyone I know and social media knows how unprofessional, disrespectful and shoddy they are !

driver tried to take advantage of me being drunk. took me such a long route home that the fair was double. lost my phone in cad & cheeky driver tried selling it bk 2 me. police are involved now. honestly company cant be trusted at all

My experience was horrible,was waiting for a long time and needed to be somewhere desperately. I phoned up to cancel my taxi in a rush and get the next train instead,the person at the other end of the phone told me to never bother booking again as the taxi was on it's way to me (they told me it was on it's way an hour ago from 10 mins away). These people need more respect and learn how to manage their time more effectively,horrified they talk to customers like that even when I've used them before.

Excellent cab company bang on time use them again and would recommend

Very reliable with very friendly local drivers. Brilliant service every time. Thank you!

Driver Francis took me and my partner to the hospital. He had a better bedside manner than the doctors we went there to see! The same driver picked us up after the visit which was nice

Awful awful experience when booking a minibus from this company. A few minutes before the minibus arrives, we're informed that due to the person who raised our original quote was new to the company, the cost had been hiked up £100. As they had us over a barrel, we had no option but to accept the increased rate. Having chased and chased after the event for some kind of recompense, we're offered £45 off our next journey with them - as if we'd ever use them again! £100 cost to the customer for a training error within the company. Absolutely horrendous. Never had the displeasure of dealing with such an unprofessional company. AVOID THIS COMPANY.